- Own and improve the full procurement process.
- Partner with department heads to plan and execute purchases.
- Drive continuous improvement in procurement systems.
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Responsible for managing, retaining, and expanding relationships with QAD Redzone’s existing customer accounts. Focuses on ensuring customer satisfaction, driving adoption of Redzone modules, and uncovering new revenue opportunities through expansions, upsells, and renewals. Acts as a trusted advisor, partnering closely with Customer Success, Implementation & Coaching, Development/Engineering and executive stakeholders.
This Solution Architect consults with customers on implementing ServiceNow's OT solutions based on leading practices, accelerating and driving customer business outcomes. The role requires focus on solving customer challenges, providing support during sales cycles and direct engagements. They will bring architectural guidance, business acumen, and deep product expertise to our customers and partners.
Automate and streamline communication between cloud and on-prem systems. Manage, test and debug user access groups. Identify and fix security vulnerabilities in the access setup.