Senior Customer Success Manager (AMER)
Benefits
Unlimited PTO
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Accountabilities:
- Partner with customers to understand business objectives, capability gaps, and strategic priorities.
- Define success metrics and develop impact frameworks to measure adoption and outcomes.
- Provide regular data-driven reporting and candid recommendations.
Requirements:
- Proven hands-on experience with learning technology platforms.
- Strong background in Learning & Development, learning design, or customer enablement.
- High data literacy and ability to analyze engagement metrics.
Benefits:
- Unlimited paid holiday and flexible working hours.
- Health insurance and fully remote environment within the US.
- Opportunity to work on learning technology used by millions globally.
Partner Company
They are a learning technology company whose platform is used by millions globally. The culture values authenticity, diversity, respect, curiosity, and continuous improvement.