New Customer Service Advisor - Nights
Benefits
6w PTO
Similar Jobs
See allCustomer Service Advisor - Midnights Team
Capital on Tap
UK
Customer Service
Communication
Problem Solving
Customer Support Advisor - Fixed-Term Contract
Xplor Technologies
New Zealand
Communication
Problem Solving
Attention To Detail
Customer Service Specialist
Teleperformance
UK
Communication
Time Management
Critical Thinking
Contact Centre Agent
The ESP Group
Global
Customer Service
Communication
IT Skills
Customer Experience Specialist
Aviron
Philippines
Customer Service
Communication
Problem-Solving
What You'll Be Doing:
- Provide friendly, professional support via phone, email, and live chat.
- Take ownership of each case and resolve issues efficiently.
- Identify ways to improve customer experience and support vulnerable customers.
What We're Looking For:
- Strong customer service experience in a contact centre environment.
- Excellent communication skills, sound judgement, and empathy.
- Ability to handle high volume while maintaining accuracy and quality.
Perks & Culture:
- We value ownership, speed, feedback, and being a buddy.
- Enjoy private healthcare, 28 days holiday, pension match, and more.
Capital on Tap
Capital on Tap offers small businesses credit cards, spend management, savings, and financial tools. We're a profitable fintech with 1,000+ employees, 200,000+ customers, and a culture of ownership and speed.