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Responsibilities:
- Respond to customer queries promptly and efficiently.
- Work with various departments to address complex problems.
- Conduct follow-ups with customers to ensure resolution.
Requirements:
- Experience in fintech (forex/crypto).
- 1+ years of online customer support experience.
- Excellent written and oral English.
Benefits:
- 100% remote job.
- Competitive salary.
- Performance-based bonus every quarter.
Perks:
- Medical insurance after probation.
- Additional sick leaves every 6 months.
- Birthday gifts!
Finyard
Finyard is a global team of engineers, data scientists, marketeers, and financial experts passionate about technology and innovation. Since 2018, they've been bringing revolutionary software services to people all around the world, launching modern software solutions in the FinTech space to give users simpler and quicker ways to transact and manage their investments.