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About the Role:
- Manage and strengthen customer relationships, ensuring satisfaction.
- Act as the main point of contact, providing support and acting as a trusted advisor.
- Provide strategic insights and recommendations, aligning services with customer needs.
What we need:
- Identify opportunities to scale the range of products and services provided.
- Collaborate with Sales, Operations, and Technology to ensure successful delivery.
- Conduct regular account reviews and provide performance reports.
Requirements:
- 3+ years of experience in account management or customer success in insurance.
- Ability to develop and maintain strong relationships with clients.
- Detail-oriented and organized, managing multiple projects simultaneously.
Reserv
Reserv is an insurtech company creating AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans and venture-backed by Bain Capital and Altai Ventures, they focus on automating manual tasks to tackle problems in claims.