Customer Success Executive, Taft-Hartley Labor
Benefits
Unlimited PTO
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About the Role:
- Drive retention and growth for Taft-Hartley and labor accounts.
- Serve as the primary point of contact for fund administrators, trustees, and consultants.
What You'll Do:
- Manage a portfolio of Taft-Hartley accounts, ensuring high satisfaction.
- Present program value to trustees through executive-ready materials.
- Partner cross-functionally with sales, implementation, and product teams.
What We're Looking For:
- 6+ years in customer success or account management in healthcare.
- Experience with Taft-Hartley plans and union governance.
- Strong communication and ability to build multi-stakeholder relationships.
Benefits:
- Competitive compensation and equity.
- Flexible Time Off.
- Comprehensive parental leave and family-forming benefits.
Carrot
Carrot is a global fertility and family care platform that provides clinical guidance and benefits to employers, health plans, and health systems. Trusted by over a thousand multinational employers, it supports millions of members in 195 countries and is recognized as an innovative healthcare company.