Own a portfolio of strategic enterprise accounts, serving as a trusted advisor to HR benefits leaders.
Drive retention and renewal outcomes by proactively identifying risks and building action plans.
Increase member engagement and program utilization through data-informed recommendations and regular business reviews.
Carrot is the leading global fertility and family care platform, built on intelligent care orchestration. The company is widely regarded as a defining force in healthcare innovation, with a global workforce that has been recognized with awards such as Fortune's Best Workplaces in Healthcare and Great Place to Work certifications.
Serve as the primary relationship owner for SMB employer customers, managing renewals and identifying expansion opportunities.
Support customers' utilization goals through data-led business reviews and proactive account health monitoring.
Leverage AI and modern tools to scale workflows, optimize execution, and collaborate cross-functionally with product, clinical, and data teams.
Lyra Health provides mental health care and coaching services to employers and their employees. They are a growing company with a collaborative culture focused on innovation and employee well-being.
Own the full customer lifecycle for SME clients, including onboarding, engagement, expansion, and renewal.
Build rapport with decision-makers and drive adoption of best practices to maximize member utilization.
Present data-driven business reviews to senior HR executives and collaborate cross-functionally to enhance the patient experience.
Spring Health is a global mental health company providing an AI-native platform for personalized care across coaching, therapy, and medication management. Reaching over 170 million people, it leverages technology to expand access and quality of mental healthcare.
You will own retention and growth strategy for a strategic book of business, including multi-year account plans and churn mitigation.
You will lead executive stakeholder engagement and negotiate complex renewals and expansions.
You will drive cross-functional value delivery and forecast revenue with precision.
Unite Us is a mission-driven company that builds a national network connecting health and social service organizations to improve community health. We were founded in 2013 and have grown into a collaborative team committed to whole-person health.
Develops and maintains trusted advisor relationships with existing customers and stakeholders to enhance retention.
Supports complex, high-profile accounts, collaborating with internal teams and external partners for best-in-class service.
Analyzes client requirements, drives issue resolution, and facilitates benefit changes with operational ownership.
Navitus is a pharmacy benefit manager (PBM) alternative dedicated to removing cost from the drug supply chain to make medications more affordable. The company is committed to diversity, creativity, and growth, fostering a team-oriented culture.
Serve as the primary post-sale point of contact for employers, building strong relationships and ensuring they achieve hiring goals.
Own client retention and minimize churn by helping employers realize the value of 12twenty's platform.
Identify and manage expansion opportunities within existing accounts and collaborate on strategic growth initiatives.
12twenty is a talent acquisition platform that connects employers with students and alumni from top business schools and universities. The company is fast-growing and values continuous improvement, collaboration, and a passionate team culture.
Drive strategic value for a portfolio of accounts and engage with C-suite executives to define key metrics.
Champion initiatives to boost NPS, optimize candidate experiences, and identify expansion opportunities.
Serve as the subject matter expert on HireVue's platform and advocate for customer needs internally.
HireVue transforms hiring with video interviewing, assessments, and AI. With over 70 million video interviews and 200 million chat engagements for 1200+ customers, they prioritize ethical AI and innovation.
North America
Unlimited PTO
16w maternity
12w paternity
Serve as the primary point of contact for mid-market accounts, driving adoption and retention.
Develop strategic account plans and build strong customer relationships to ensure success.
Identify upsell opportunities and collaborate with internal teams to resolve issues and enhance product value.
Motus is the leading provider of mobile workforce solutions, simplifying reimbursement and management of vehicle, device, and location costs. They foster a people-first culture focused on WorkLife balance, offering flexible remote work and comprehensive benefits.
Build trusted relationships with key accounts and serve as primary point of contact for a portfolio of clients.
Manage day-to-day client operations, coordinate program activities, and deliver quarterly business reviews with strategic recommendations.
Monitor client satisfaction, proactively resolve issues, and identify opportunities to expand customer value.
They are a mission-driven team transforming the healthcare industry through innovative, data-driven solutions that improve patient outcomes while reducing costs. The company is a rapidly growing organization committed to innovation and service excellence.
Manage relationships with fastest growing clients to drive renewals, expansion, and advocacy.
Create client deliverables like presentations and strategy recommendations for senior executives.
Develop strategic account plans and QBRs to ensure ROI and maintain strong retention rates.
ABC Fitness is the #1 software provider for fitness businesses worldwide, supporting 30K clubs and 40M members. The culture is values-focused with a growth mindset, emphasizing respect, trust, and belonging in an inclusive team environment.
Own end-to-end implementation, account management, and customer success for partner accounts, driving measurable outcomes.
Lead internal implementation efforts cross-functionally with Product, Marketing, and Clinical Operations.
Deliver quarterly business reviews (QBRs) to reinforce value and drive account growth.
Oshi Health is a virtual digestive health practice transforming GI care with compassionate, multidisciplinary care and innovative technology. The company is remote-first, mission-driven, and growing, offering a dynamic work environment focused on improving patient lives.
Lead customer success strategies for Acute and Payer segments, driving retention and growth.
Build and manage a high-performing team of ~25, fostering executive relationships.
Partner cross-functionally to optimize customer outcomes and revenue.
PointClickCare is a leading health tech company that helps providers deliver exceptional care through its platform. With over 30,000 provider organizations and a large dataset, it empowers employees to innovate and shape the future of healthcare, recognized for its culture and growth.
Foster deep, strategic partnerships with key enterprise clients to drive retention, success, and expansion.
Collaborate with Sales, Product, and Marketing to identify and capitalize on growth opportunities.
Lead executive-level QBRs and negotiate contracts to exceed renewal and expansion targets.
Quantum Metric is a digital analytics platform that helps organizations monitor, diagnose, and optimize digital customer journeys. The company is recognized as a best place to work, with a remote-first culture and a focus on diversity and employee development.
Own net revenue retention for large employer accounts, driving enrollment, renewal, and expansion.
Deliver data-driven business reviews translating clinical outcomes into quantifiable ROI for C-suite stakeholders.
Partner cross-functionally with Sales, Renewals, Product, and Analytics to protect and grow Maven's revenue.
Maven Clinic is the world's largest virtual clinic for women and families, partnering with over 2,300 employers and health plans. Founded in 2014, the company has raised over $425 million and is recognized with numerous workplace and innovation awards.
Drive customer satisfaction, retention, and expansion among Prompt's largest customers by building strong relationships and ensuring exceptional value delivery.
Collaborate cross-functionally to support account growth, own the enterprise onboarding experience, and act as a trusted advisor to C-suite leaders.
Monitor adoption trends, provide data-driven insights, and translate product usage into actionable recommendations for client success.
Prompt is revolutionizing healthcare by delivering highly automated software to rehab therapy businesses. It is the fastest growing company in the therapy EMR space with a talented, collaborative team focused on smart work and positive impact.