Lead and coach a team of Account Managers to drive upsell, cross-sell, and expansion revenue across SMB and mid-market customers.
Establish effective operating rhythms, including pipeline reviews, forecasting, and performance management.
Collaborate cross-functionally with Client Success, Sales, and Product to shape customer expansion strategy.
This company is a fast-growing healthcare technology provider focused on physical therapy, occupational therapy, and speech-language pathology practices. The organization emphasizes a performance-driven culture and is scaling its Account Management team.
Execute the revenue and relationship plan for the Account Management Team and ensure individual and team targets are met.
Serve as the relationship manager for Enterprise Customers, identifying and closing opportunities.
Grow and develop Account Management Team members while serving as the escalation point for all customers.
Cumula 3 Group (C3) is a leading provider of services and seller of licenses for Oracle NetSuite software. They serve 300+ customers with a focus on advising, advocating for, and serving customers through long-term accountable relationships.
Own net revenue retention for large employer accounts, driving enrollment, renewal, and expansion.
Deliver data-driven business reviews translating clinical outcomes into quantifiable ROI for C-suite stakeholders.
Partner cross-functionally with Sales, Renewals, Product, and Analytics to protect and grow Maven's revenue.
Maven Clinic is the world's largest virtual clinic for women and families, partnering with over 2,300 employers and health plans. Founded in 2014, the company has raised over $425 million and is recognized with numerous workplace and innovation awards.
Manage a diverse block of customers in Arkansas to ensure successful delivery of mental health and well-being services.
Oversee customer satisfaction, profitability, and implement effective program delivery including communication strategies and training.
Retain and grow book of business by identifying upselling opportunities and managing complex customer issues.
ComPsych is the worldwide leader in organizational mental health, well-being, and absence management, dedicated to igniting human potential in workplaces. With over 40 years of experience, they serve more than 75,000 customers worldwide and are chosen by 40% of the Fortune 500.
Build trusted relationships with key accounts and serve as primary point of contact for a portfolio of clients.
Manage day-to-day client operations, coordinate program activities, and deliver quarterly business reviews with strategic recommendations.
Monitor client satisfaction, proactively resolve issues, and identify opportunities to expand customer value.
They are a mission-driven team transforming the healthcare industry through innovative, data-driven solutions that improve patient outcomes while reducing costs. The company is a rapidly growing organization committed to innovation and service excellence.
Build and maintain relationships with employers in skilled trades, transportation, and energy sectors.
Secure job postings and encourage attendance at on-campus events.
Promote partnership initiatives like Talent Recruitment and Internship Programs.
Universal Technical Institute provides technical education for skilled trades, transportation, and energy sectors. With 60 years of experience, 16 campuses, and trusted by 35+ industry leading brands, they care about employees and students.
Own the process to retain and upsell Garner's small group employer clients (25-250 lives).
Collaborate with the Client Success Manager to ensure excellent client experience and results.
Serve as the client's trusted strategic partner on plan design, cost trends, and performance.
Garner is transforming the healthcare economy by partnering with employers to redesign benefits using data-driven insights, guiding employees to higher-quality, lower-cost care. It is one of the fastest-growing healthcare technology companies in the US, building a mission-driven team.
Manage a portfolio of client accounts through regular service conversations to ensure strong engagement and strategic alignment.
Build trusted relationships with HR executives, identify revenue growth opportunities, and develop new business through outreach and referrals.
Collaborate with cross-functional teams to align client needs with solutions and maintain accurate CRM records.
The partner company provides HR research, advisory, consulting, training, analytics, and workshop solutions to clients across Canada. It is a dynamic, growth-oriented organization with a collaborative culture that values diversity and inclusion.
Own a portfolio of strategic accounts, setting account strategy and owning revenue targets in a fully remote role.
Manage complex client engagements by building executive-level relationships and identifying growth opportunities like cross-selling and upselling.
Work closely with delivery, technical, legal, and finance teams to ensure sustainable commitments and account growth.
Nortal is a technology services company that delivers complex solutions for enterprises and public sectors, focusing on digital transformation and AI. The company values autonomy, open communication, and diversity, and supports a close-knit remote team in LATAM with wellness and professional development resources.
Own end-to-end client relationships as the primary contact, leading meetings and managing daily communication with Director, VP, and C-suite stakeholders.
Translate client feedback and business objectives into clear direction for internal teams, partnering with project management and operations to align priorities and remove blockers.
Monitor account health, identify risks, and present executive-level reports using performance data to drive client satisfaction and retention.
Our partner company specializes in innovative digital marketing programs for enterprise-level clients, working across media, product, and operations. They offer a fast-paced, multi-account environment with a collaborative culture and an AI-powered hiring process through Jobgether.
Own and manage a portfolio of strategic enterprise accounts, driving revenue retention and growth.
Develop and execute account strategies to expand wallet share and deepen client relationships.
Lead consultative selling and accurate forecasting using Salesforce across complex enterprise clients.
A globally respected technology intelligence company providing data and insights to enterprise clients. They offer a fully remote work environment with a collaborative culture.
Own GRR and NRR goals for a high-volume set of existing SMB accounts.
Manage a high-volume expansion pipeline, ensuring accurate forecasting and CRM hygiene.
Engage customers in renewal and growth conversations, surfacing expansion opportunities.
AudioEye is a digital accessibility company that eliminates barriers to web content for people with disabilities. It is a team of passionate problem-solvers driven by purpose and impact, fostering a culture of ownership and collaboration.
Own retention and growth across a portfolio of client accounts
Manage client expectations, escalations, and scope changes proactively
Identify and develop expansion opportunities within existing accounts
Byte&Kite is a digital marketing agency helping clients across a range of industries grow through effective digital marketing. They are a fully remote team operating across US time zones.
Cloudinary is the Image and Video API platform trusted by millions of developers and over 10,000 companies worldwide. The company has a globally distributed team united by a culture of humility, curiosity, and collaboration.
Own the full commercial strategy for a portfolio of mid-market and enterprise accounts, including renewals, expansion, and churn mitigation.
Drive growth by helping customers adopt Customer.io more strategically, identifying new use cases and articulating ROI clearly.
Build multi-threaded relationships with stakeholders and partner closely with Customer Success and Sales.
Customer.io powers automated communication that people actually want to receive, helping teams send smarter, more relevant messages using real-time behavioral data. Trusted by over 8,000 companies, we value empathy, transparency, and responsibility in a tight-knit team.
Manage relationships with fastest growing clients to drive renewals, expansion, and advocacy.
Create client deliverables like presentations and strategy recommendations for senior executives.
Develop strategic account plans and QBRs to ensure ROI and maintain strong retention rates.
ABC Fitness is the #1 software provider for fitness businesses worldwide, supporting 30K clubs and 40M members. The culture is values-focused with a growth mindset, emphasizing respect, trust, and belonging in an inclusive team environment.
Build and maintain strong customer relationships through regular engagement and communication.
Drive account growth through renewals, upselling, and cross-selling while negotiating pricing and closing agreements.
Collaborate with internal teams to ensure customer satisfaction and monitor account health against defined targets.
Lightcast is a global leader in labor market insights, working with partners across six continents to drive economic prosperity. We are an equal opportunity workplace committed to diversity, with offices in the US, UK, Europe, and India.
Own the team's renewal ARR targets and NDR goals, driving accountability for outcomes.
Manage, coach, and develop a team of 4 Customer Success Managers to accelerate revenue.
Lead cross-functional alignment with Sales, Marketing, Product, and executive stakeholders.
Catchafire brings together government, philanthropy, business, and volunteers to bridge paths to stronger communities. The remote-first team has generated over $200 million in value and 1 million volunteer hours, operating with a mission-driven culture.
Build and grow your accounts with a focus on retention and expansion.
Prospect with purpose through outbound outreach and partner networks.
Hit your numbers by consistently meeting or exceeding revenue targets.
Pebl is an AI-powered Global Work Platform that helps companies hire, pay, and manage employees in 185+ countries. Backed by more than a decade of compliance leadership, it has a high-energy team that values collaboration, creativity, and results.
Manage your portfolio of US accounts end to end: onboarding, adoption, value delivery, retention, and expansion.
Set clients up for success by agreeing on success metrics and delivering quantified proof of value.
Provide technical and value support alongside Sales on new deals and expansions, including solution design and proof of concepts.
Userlane is a software adoption platform that shows enterprises whether their software and AI investments are actually working. Based in Munich, the company is growing internationally and works with healthcare organizations across the US and Europe.