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US

  • Own GRR and NRR goals for a high-volume set of existing SMB accounts.
  • Manage a high-volume expansion pipeline, ensuring accurate forecasting and CRM hygiene.
  • Engage customers in renewal and growth conversations, surfacing expansion opportunities.

Account Management Sales CRM Communication Analytical

20 jobs similar to Associate Account Director

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$75,000–$150,000/yr
US Unlimited PTO

  • Own expansion revenue targets for mid-tier accounts, driving upsell and cross-sell opportunities to meet NRR and GRR goals.
  • Manage the expansion pipeline, forecast accurately, and lead quarterly business reviews with customers.
  • Collaborate cross-functionally with Customer Success, Product, and Sales teams to ensure account health and growth.

AudioEye is a digital accessibility company on a mission to eliminate every barrier to digital content so that everyone can experience the web without limitations. They are a team of passionate problem-solvers driven by purpose and impact, working to make digital accessibility the standard.

US Unlimited PTO

  • Lead and coach a team of Account Managers to drive upsell, cross-sell, and expansion revenue across SMB and mid-market customers.
  • Establish effective operating rhythms, including pipeline reviews, forecasting, and performance management.
  • Collaborate cross-functionally with Client Success, Sales, and Product to shape customer expansion strategy.

This company is a fast-growing healthcare technology provider focused on physical therapy, occupational therapy, and speech-language pathology practices. The organization emphasizes a performance-driven culture and is scaling its Account Management team.

$150,000–$170,000/yr
US Unlimited PTO

  • Lead, coach, and develop a team of Account Managers to drive expansion revenue across SMB and mid-market customers.
  • Translate revenue goals into clear frontline expectations and build operating rhythms to reinforce them.
  • Partner with Client Success, Sales, Revenue Operations, and Product to improve account expansion strategy and execution.

Prompt is revolutionizing healthcare by delivering highly automated software to rehab therapy businesses. As the fastest growing company in the therapy EMR space, they cultivate a culture of smart work, positive impact, and talented people.

$109,000–$156,000/yr
Global Unlimited PTO 12w maternity 12w paternity

  • Own a high-volume portfolio of 130–150 accounts end-to-end, from onboarding through renewal and expansion.
  • Drive adoption and revenue growth through regular calls, optimization reviews, and strategic proposals.
  • Partner cross-functionally with Product and other teams to bring the customer voice into company decisions.

Help Scout builds customer support software that treats people like people, not tickets, serving over 10,000 companies worldwide. They are a fully remote team of 120+ teammates with a culture focused on ownership, curiosity, and quality.

$91,000–$104,000/yr
Global 4w PTO 16w maternity 6w paternity

  • Manage a portfolio of ~150 SMB customers, hunting for upsell and cross-sell opportunities while ensuring strong renewal outcomes.
  • Run structured account reviews, spot workflow gaps, and position additional products or plan upgrades.
  • Collaborate with CSMs, AEs, and Product teams to drive adoption and revenue growth.

Sitemate builds software for the construction, infrastructure, and industrial sectors, helping them digitize workflows. The company has grown from 5 to over 150 employees across 18+ countries and values transparency, high velocity, and diversity.

$59,259–$66,667/yr
Canada

  • Own a book of accounts and drive renewals and expansions, protecting GRR and creating NRR growth.
  • Lead pricing migration and multi-module adoption conversations, positioning Workleap Agent as a force multiplier.
  • Maintain a clean HubSpot pipeline and use AI tools to prep for high-value customer conversations.

Workleap is a Montreal-based tech company building simple products for managers and Microsoft 365 governance, trusted by 15,000+ companies. It's a high-growth scale-up with a collaborative, high-trust culture.

$78,000–$82,000/yr
US

  • Own and deliver expansion ARR and renewal outcomes within assigned accounts.
  • Identify, qualify, and close upsell and cross-sell opportunities to maximize customer lifetime value.
  • Manage a high-volume install base using structured outreach, automation, and defined engagement cadences.

Cision provides consumer and media intelligence, engagement, and communication solutions. They serve over 75,000 organizations including 84% of the Fortune 500 and foster an inclusive culture where employees can be their authentic selves.

US

  • Build strong customer relationships and conduct routine account performance reviews.
  • Renew and expand customer contracts while meeting and exceeding quotas.
  • Deliver training sessions and advise on best practices to ensure customer success.

Signal Vine is a higher education AI messaging platform that uses AI and workflow automation to personalize student engagement and improve enrollment and retention. Founded in 2013, the company has a rewarding culture that promotes teamwork, growth, and features a pet-friendly office.

$144,400–$228,500/yr
UK Ireland Unlimited PTO 16w maternity 16w paternity

  • Own the full commercial strategy for a portfolio of mid-market and enterprise accounts, including renewals, expansion, and churn mitigation.
  • Drive growth by helping customers adopt Customer.io more strategically, identifying new use cases and articulating ROI clearly.
  • Build multi-threaded relationships with stakeholders and partner closely with Customer Success and Sales.

Customer.io powers automated communication that people actually want to receive, helping teams send smarter, more relevant messages using real-time behavioral data. Trusted by over 8,000 companies, we value empathy, transparency, and responsibility in a tight-knit team.

$200,000–$280,000/yr
US

  • Lead and develop a team of Account Executives managing expansion within Scribe's existing mid-market accounts.
  • Drive accurate forecasting and disciplined pipeline management across your team's book of business.
  • Coach your team through multi-stakeholder deal cycles, helping them build relationships across the accounts they manage.

Scribe provides a Specialized Intelligence platform that automatically captures how work happens and turns it into a living asset for people and AI agents. Since 2019, the company has grown to 7 million users across 600,000 businesses, is valued at over $1 billion, and fosters a culture of exceptional work.

North America Unlimited PTO 12w maternity 12w paternity

  • Drive growth from existing customers through upselling and cross-selling, meeting individual quotas.
  • Manage the full sales cycle, develop relationships, and deliver consultative sales presentations.
  • Collaborate cross-functionally with Marketing, Product, and Customer Success teams to optimize customer experience.

Qualio is a unified quality and compliance management platform helping regulated organizations get products to market faster. The team is all-remote, distributed across North America, Europe, and Australia.

India Unlimited PTO

  • Manage renewals, upsells, and day-to-day relationships across a large portfolio of accounts, prioritizing by risk and value.
  • Run the renewal pipeline, negotiate commercial terms, and spot expansion opportunities for additional frameworks.
  • Partner cross-functionally with Customer Success, Sales, and Finance to unblock renewals and keep forecasts accurate.

Sprinto is an autonomous trust platform that centralizes trust requirements across security frameworks, vendors, and customers. It is backed by investors like Accel and Elevation and trusted by over 3,000 organizations.

US

  • Own and grow a portfolio of strategic existing customers, driving retention and expansion.
  • Work cross-functionally with Sales Development, Customer Success, and Marketing to generate leads.
  • Maintain strong account planning, pipeline management, and consistently exceed revenue targets.

Cloudinary is the Image and Video API platform trusted by millions of developers and over 10,000 companies worldwide. The company has a globally distributed team united by a culture of humility, curiosity, and collaboration.

$60,000–$67,500/yr
Canada Unlimited PTO

  • Manage a portfolio of accounts, leading renewal conversations to maintain GRR and create expansion opportunities.
  • Drive pricing migration and multi-module adoption by positioning Workleap Agent as a performance multiplier.
  • Reduce churn with early risk detection and Mid-Term Value Reviews, using AI tools to prepare and scale.

Workleap is a Montreal-based tech company creating simple products that make a real difference, with two lines: Workleap Agent and ShareGate. Trusted by over 15,000 companies worldwide, it values builders and intentional hiring, fostering a culture of intensity and ambiguity.

Spain Unlimited PTO

  • Manage a portfolio of SMB customers, building long-term relationships and driving adoption.
  • Conduct regular check-ins to assess satisfaction and guide customers through challenges.
  • Identify upsell and renewal opportunities while acting as the voice of the customer internally.

This partner company provides technology solutions and customer success services to small and medium-sized businesses. They foster a collaborative, people-first culture with autonomy and opportunities for growth.

$200,000–$250,000/yr
US

  • Own and grow relationships with a portfolio of existing customer accounts.
  • Identify upsell, cross-sell, and expansion opportunities within your book of business.
  • Drive revenue growth through proactive account planning and pipeline management.

Broccoli AI builds an AI operating system for home service businesses, helping them grow revenue and improve operations through AI-powered voice, booking, and customer communication solutions. Backed by YC and Khosla Ventures, it is a rapidly scaling startup with a fast-paced, high-accountability culture.

US Unlimited PTO

  • Manage account health, run ROI analysis, and lead business reviews with customers.
  • Serve as primary point of contact from implementation, building lasting customer relationships.
  • Identify and pursue contract expansion by matching customer needs to Plenful's offerings.

Plenful builds AI workflow automation for healthcare operations, serving 90+ health systems. Backed by $50M Series B from top investors, they have a mission-driven, world-class team focused on transforming healthcare.

$56,250–$75,000/yr
US

  • Manage day-to-day commercial management and growth of strategic channel partners.
  • Drive partner engagement, pipeline visibility, and revenue growth through cross-functional collaboration.
  • Coordinate product training, go-to-market collateral, and joint sales engagements.

Intelerad provides medical imaging solutions that streamline information flow, simplifying complex processes to improve patient outcomes. With nearly 800 employees across four countries, the company serves over 2,000 healthcare organizations and has a Best in KLAS recognition.

$125,000–$152,000/yr
US

  • Own the full sales cycle for agency and professional services buyers, from prospecting through close.
  • Build pipeline through outbound to a named book across primary verticals.
  • Partner with solutions engineers and feed discovery learnings back to product and go-to-market teams.

Asana is a leading platform for human + AI collaboration, helping teams achieve their most important goals. With over 170,000 customers and 13+ offices globally, Asana has been recognized by Fortune and Fast Company for its workplace culture and innovation.

$0–$155,000/yr
Unlimited PTO

  • Drive revenue growth through upselling and cross-selling within your account portfolio.
  • Build strong, long-term customer relationships to ensure retention and satisfaction.
  • Collaborate with internal teams to execute strategies for account expansion and churn prevention.

Dutchie is a comprehensive technology platform powering dispensary operations and providing safe access to cannabis. It powers thousands of dispensaries across 40+ markets in the US and Canada, backed by over $600M in funding and named a top innovative company.