Own a book of accounts and drive renewals and expansions, protecting GRR and creating NRR growth.
Lead pricing migration and multi-module adoption conversations, positioning Workleap Agent as a force multiplier.
Maintain a clean HubSpot pipeline and use AI tools to prep for high-value customer conversations.
Workleap is a Montreal-based tech company building simple products for managers and Microsoft 365 governance, trusted by 15,000+ companies. It's a high-growth scale-up with a collaborative, high-trust culture.
Own the relationship with every managed and self-serve Premium account, handling onboarding, escalations, and day-to-day communication for a focused book of a few dozen accounts.
Generate expansion pipeline by spotting renewal risk early, keeping accounts healthy, and creating qualified opportunities for the sales team.
Build an AI-native Customer Success function by supervising and correcting AI agents as they automate operational work, shifting your time toward judgment, relationships, and growth.
Browse AI provides an AI-powered platform for web data extraction, monitoring, processing, and automation, helping entrepreneurs and enterprises scrape, monitor, and automate data extraction from any website without code. They are a remote-first Canadian startup serving over 2,000 customers globally, with a lean team and a culture of automation and AI innovation.
Manage a portfolio of 45-55 mid-market accounts, driving adoption, retention, and growth.
Lead strategic success plans, QBRs, and executive briefings that tie product value to business impact.
Run renewals and expansions end-to-end with principled negotiation and accurate forecasting.
CaptivateIQ offers a sales performance management platform for planning, managing, and optimizing sales performance. It's a fast-growing startup backed by Sequoia, ICONIQ, Accel, and Sapphire Ventures, serving companies like Netflix, Figma, and Stripe.
Manage renewals, upsells, and day-to-day relationships across a large portfolio of accounts, prioritizing by risk and value.
Run the renewal pipeline, negotiate commercial terms, and spot expansion opportunities for additional frameworks.
Partner cross-functionally with Customer Success, Sales, and Finance to unblock renewals and keep forecasts accurate.
Sprinto is an autonomous trust platform that centralizes trust requirements across security frameworks, vendors, and customers. It is backed by investors like Accel and Elevation and trusted by over 3,000 organizations.
Manage a portfolio of ~150 SMB customers, hunting for upsell and cross-sell opportunities while ensuring strong renewal outcomes.
Run structured account reviews, spot workflow gaps, and position additional products or plan upgrades.
Collaborate with CSMs, AEs, and Product teams to drive adoption and revenue growth.
Sitemate builds software for the construction, infrastructure, and industrial sectors, helping them digitize workflows. The company has grown from 5 to over 150 employees across 18+ countries and values transparency, high velocity, and diversity.
Manage a portfolio of 45–55 mid-market accounts, driving adoption, retention, and growth while leading renewal and expansion conversations.
Build multi-threaded relationships across personas from comp admins to C-suite, delivering compelling QBRs and executive briefings.
Proactively identify risks, present accurate weekly forecasts, and serve as the voice of the customer with Product and Engineering teams.
CaptivateIQ transforms how companies plan, manage, and optimize sales performance, starting with incentive compensation management. Backed by Sequoia, ICONIQ, Accel, and Sapphire Ventures, it empowers high-growth companies like Netflix, Figma, and Stripe and is on a fast-growing team committed to solving complex sales performance problems.
Own renewal and expansion performance across a defined portfolio of US and European accounts
Drive module expansion using a structured discovery-to-demo process
Build multi-threaded relationships with economic buyers, day-to-day contacts, and executive sponsors
Plexus is a Legal Operating System that helps in-house legal teams automate and scale legal work across the business. Trusted by major enterprises like Coca-Cola and Nike, it fosters a culture of ownership and direct communication.
Lead a team of three Account Managers while owning strategic accounts, driving renewals and expansion revenue.
Develop repeatable processes for renewal, upsell, and referral generation, ensuring team targets are met.
Act as senior point of contact for key clients, conducting QBRs and managing escalations.
FabStation builds augmented reality software that brings BIM models directly onto the shop floor for steel fabricators. The company has over 200 customers across 30 countries and is growing quickly, seeking a commercially driven leader to scale the Account Management function.
Serve as dedicated Account Manager supporting an Account Executive, managing customer portfolios and driving business growth.
Build strong relationships with customers, vendors, and internal teams while developing cybersecurity product expertise.
Manage renewals, identify upsell opportunities, and maintain accurate Salesforce records to support revenue objectives.
Jobgether uses AI-powered matching to connect candidates with hiring companies. They operate as a job platform, focusing on efficient and objective candidate evaluation.
Build and maintain strong customer relationships through regular engagement and communication.
Drive account growth through renewals, upselling, and cross-selling while negotiating pricing and closing agreements.
Collaborate with internal teams to ensure customer satisfaction and monitor account health against defined targets.
Lightcast is a global leader in labor market insights, working with partners across six continents to drive economic prosperity. We are an equal opportunity workplace committed to diversity, with offices in the US, UK, Europe, and India.
Own the full commercial strategy for a portfolio of mid-market and enterprise accounts, including renewals, expansion, and churn mitigation.
Drive growth by helping customers adopt Customer.io more strategically, identifying new use cases and articulating ROI clearly.
Build multi-threaded relationships with stakeholders and partner closely with Customer Success and Sales.
Customer.io powers automated communication that people actually want to receive, helping teams send smarter, more relevant messages using real-time behavioral data. Trusted by over 8,000 companies, we value empathy, transparency, and responsibility in a tight-knit team.
Own and deliver expansion ARR and renewal outcomes within assigned accounts.
Identify, qualify, and close upsell and cross-sell opportunities to maximize customer lifetime value.
Manage a high-volume install base using structured outreach, automation, and defined engagement cadences.
Cision provides consumer and media intelligence, engagement, and communication solutions. They serve over 75,000 organizations including 84% of the Fortune 500 and foster an inclusive culture where employees can be their authentic selves.
Manage the end-to-end renewal process and build strong customer partnerships.
Drive retention and expansion revenue through proactive engagement and negotiations.
Identify cross-sell and upsell opportunities and collaborate with internal teams.
A collaborative environment focused on customer success and long-term relationships. An inclusive workplace culture that values diversity, equity, and belonging.
Drive customer retention and identify upsell opportunities while managing a high volume of accounts.
Build strategic relationships with leadership-level contacts and host Quarterly Business Reviews to mitigate risks.
Exceed quarterly renewal and net renewal goals by partnering with internal teams and coordinating with procurement.
Acquia empowers the world’s most ambitious brands to create digital customer experiences with its open source Drupal-based Digital Experience Platform. Headquartered in Boston, the company is a Great Place to Work-Certified firm, listed among the world’s top software companies, and fosters an inclusive, innovative culture.
Own the commercial relationship for our most valuable customers in the Max segment and $2M+ revenue accounts.
Personally onboard every new Max and $2M+ customer and run quarterly business reviews covering credit, capital, and account health.
Identify and qualify capital opportunities and drive expansion through upsell and reduced churn.
We provide businesses with a comprehensive suite of cross-border banking services, including credit cards, deposit accounts, currency conversions, and revenue financing. We are a fast-growing fintech startup backed by VCs, with a supportive and inclusive culture that values diversity and work-life balance.
Own the full sales cycle from discovery to close with IT, security, and procurement buyers navigating M365 complexity.
Build and manage a robust pipeline in HubSpot, maintaining forecast accuracy and deal hygiene.
Integrate AI tools across qualification, deal analysis, and objection prep to move faster and decide smarter.
Workleap is a Montreal-based tech company founded in 2006, building simple products like ShareGate for Microsoft 365 migration and governance. With over 15,000 customers worldwide, we are a tight-knit team of builders who value impact and collaboration.
Lead and mentor a team of Customer Success Managers to drive adoption, retention, and renewals.
Manage strategic enterprise accounts as an executive sponsor and trusted advisor.
Develop scalable processes and collaborate cross-functionally to improve customer outcomes.
Our partner is a fast-growing SaaS company focused on customer success and retention. They foster a collaborative, remote-first culture with opportunities for professional growth and innovation.
Serve as primary point of contact for a portfolio of customers, managing daily operational needs and ensuring programs run smoothly.
Document and improve operational processes, creating templates and playbooks to support the Account Management team.
Perform data analysis to surface customer trends and assist senior Account Managers with reporting and presentations.
Marqeta is a fintech leader redefining financial services through embedded finance. It is a fast-growing company with a flexible-first culture that supports remote work.
You own a portfolio of customer accounts as their primary point of contact throughout the customer lifecycle.
You manage the renewal process end-to-end with accurate forecasting and on-time renewals.
You identify and drive upgrade and expansion opportunities within your book of business.
EasyLlama is on a mission to end checkbox compliance by reinventing compliance training with engaging, bite-sized, mobile-first learning. We are a bootstrapped, profitable company trusted by over 6,000 organizations, including Shake Shack and Sephora, and recognized on the Inc. 5000 list with a 96% G2 rating.
Own the customer experience including adoption and value of Appspace, customer satisfaction, and retention.
Drive subscription renewal and expansion processes while collaborating with sales and marketing teams.
Serve as customer advocate, resolve questions, deliver training, and escalate technical support tickets as needed.
Appspace creates better work experiences for people everywhere through a flexible work culture and global office locations. The company offers a casual dress environment, remote work opportunities, and focuses on helping employees enjoy their work and build lasting connections.