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The Role:
- Seasonal remote role starting September through December 2026.
- Provide exceptional customer service for a premium design marketplace.
You Will:
- Handle phone, email, live chat, and social media interactions.
- Resolve unique customer concerns and fulfillment challenges.
- Manage multi-system workflows and document interactions in CRM.
You Are:
- A thoughtful problem-solver who enjoys helping people.
- Tech-savvy and comfortable navigating multiple tools.
- Patient, empathetic, and resilient with a warm communication style.
Minted
Minted is a premium design marketplace for stationery, art, and home, sourcing creative content from independent artists around the globe. We are headquartered in San Francisco, CA and currently employ 350+ full-time employees, plus additional temporary workers during the holiday season.