Responsibilities:
- Own formal employee relations matters from intake through resolution, including documentation, risk assessment, process execution, and case closure.
- Lead and execute workplace investigations related to harassment, discrimination, retaliation, misconduct, and other significant policy concerns.
- Draft, issue, and track formal disciplinary actions, including written warnings, final warnings, suspensions, and termination documentation.
Performance Management:
- Manage the formal performance improvement plan process from creation through completion, ensuring consistency in documentation, timelines, and follow-up.
- Provide PBPs with compliant, finalized documentation and procedural guidance for formal employee conversations, including performance, discipline, and separation-related meetings.
- Attend manager or employee meetings when needed to provide guidance on compliance, process, or high-risk employee relations matters.
Compliance and Reporting:
- Support leave-related and broader compliance-sensitive employee matters, including FMLA, non-FMLA leave, and workers’ compensation touchpoints as applicable.
- Build and maintain trackers and dashboards to monitor case volume, timeliness, trends, and key employee relations metrics.
- Report on metrics such as investigation SLA, performance process completion, and case throughput to improve visibility and accountability across the People team.