Perform scheduled maintenance activities including system inspections, software updates, and upgrades.
Troubleshoot, diagnose, and repair all Intuitive products within designated timeframes.
Coordinate system and hardware delivery and installation, ensuring O.R. protocol and HIPAA standards.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care. Their technologies, like the da Vinci surgical system and Ion, have transformed how care is delivered for millions of patients worldwide. They are a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human.
Acting as a Remote Service Engineer (RSE), providing technical support to healthcare customers.
Resolving customer service events via Philips tools and timely escalation of issues.
Using remote tools to resolve issues and avoid dispatching field service engineers.
Philips is a health technology company focused on improving people’s health and wellbeing through meaningful innovation. They operate in more than 100 countries and strive to create an environment that embraces differences and uniqueness.
Provides technical services at customer’s location and support.
Performs installations, services and on-site diagnostics on equipment.
Instructs customers on the operation or proper use of equipment.
Avery Dennison Corporation is a global materials science and digital identification solutions company. They employ approximately 35,000 employees in more than 50 countries, providing branding and information solutions that optimize labor and supply chain efficiency.
Perform equipment installation, service, and maintenance at client sites.
Diagnose and resolve operational issues efficiently.
Document processes thoroughly and provide high-quality customer support.
Jobgether is a platform that connects job seekers with companies. They leverage AI-powered matching to ensure applications are reviewed quickly and fairly.
Perform scheduled maintenance and troubleshoot Intuitive products in assigned territory.
Coordinate system installation and complete administrative duties like spare parts inventory.
Mentor junior engineers, participate in product introductions, and support continuous improvement.
Intuitive believes that minimally invasive care is life-enhancing and expands the potential of physicians to heal without constraints through ingenuity and intelligent technology. As a pioneer and leading company in robotic-assisted surgery, they foster an inclusive and diverse team, with passionate people who want to make a difference.
Educate, train and supervise System Support Engineers.
Guide and manage weekly and monthly activity schedules of Systems Support Engineers.
Maintain close communication with the Regional Director, Sales.
Kyocera Document Solutions America, Inc. provides document solutions. They are a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan.
Serve as consultant on behalf of customers and company personnel.
Provide advanced clinical expertise, workflow analysis, report configuration, end to end testing for conversions, upgrades and new projects.
Drive process change to improve efficiency and customer satisfaction.
FUJIFILM Healthcare Americas Corporation innovates for a healthier world through healthcare solutions spanning diagnostic imaging, enterprise imaging, and more. They have over 70,000 employees globally and are guided by their Group Purpose of “giving our world more smiles.”
Provide technical support to clinical facilities, healthcare providers, and internal staff.
Resolve technical issues related to software, hardware, and systems.
Collaborate with departments to deliver world-class support services and ensure customer satisfaction.
Skilled Wound Care provides technical support to clinical facilities, healthcare providers, and internal staff. They are dedicated to providing exceptional technical support to clinical facilities, healthcare providers, and internal staff.
Provide technical support and troubleshooting for Radiology IT systems.
Work with radiologists, technologists, and IT staff to address system issues.
Document all troubleshooting activities and resolutions to maintain accurate case records
Intelerad's medical imaging solutions streamline information flow, simplifying complex processes and maximizing efficiencies. Headquartered in Raleigh, NC and Montreal, Intelerad has nearly 800 employees and empowers nearly 2,000 healthcare organizations globally.
Support Radiometer tender submissions with relevant information.
Complete AQURE projects according to specifications.
Support sales teams in mapping hospital IT processes and requirements.
Radiometer is one of Danaher’s 15+ operating companies, innovating for tangible impact in life sciences, diagnostics and biotechnology. They improve global healthcare with reliable, fast, and easy patient diagnoses, celebrating diverse ideas and continuous improvement.
Collaborate with internal teams to resolve escalated cases.
Document solutions for knowledge sharing.
Transact and CBORD have joined forces as industry leaders to bring the best integrated technology solutions to education, healthcare, and business campuses worldwide. Our newly combined companies are dedicated to fostering a culture of integrity, respect, and continuous personal development.