Care Expert

Your Role:

• Act as a trusted guide for members, providing clear and empathetic solutions to healthcare queries.
• Master both the French healthcare system and Alan's B2B corporate health insurance offerings.

Project Work:

• Dedicate 20% of your time to driving projects that improve care processes, team structures, or member empowerment.
• Identify and implement key improvements using data insights and lead end-to-end execution.

Qualifications:

• Full working proficiency in French and English (written and spoken).
• Comfort with technology and digital tools; ability to handle member interactions via email, chat, and phone.
• Natural empathy, initiative, and collaborative spirit; bonus if familiar with French healthcare.

Work Environment:

• Remote work flexibility with in-person collaboration valued; must be eligible to work from France.
• Join a team of 800+ passionate Alaners building the future of prevention-centered healthcare.