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Responsibilities:
- Take ownership of escalated HR cases from start to finish, ensuring timely and effective resolution.
- Handle sensitive conversations professionally, de-escalating concerns and maintaining strong stakeholder relationships.
- Identify recurring issues and contribute to preventative solutions.
Requirements:
- 4-6+ years of experience in HR Operations, Employee Services, or a related field.
- Strong knowledge of multi-country HR practices across EMEA.
- Excellent communication and problem-solving skills.
Benefits:
- Competitive salary and asynchronous working environment.
- Remote-first or hybrid model with ability to work abroad briefly.
- Access to professional development and a global team.
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We are a global employment platform that connects talent with top companies through AI-powered matching. We are a remote-first, international team of about 50 employees, with a collaborative and inclusive culture.