Customer Success Manager

PlayOn

Remote regions

US

Benefits

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About the Role:

  • You will be the customer advocate, driving adoption and retention for our school partners.
  • You will manage the full post-sale lifecycle, from onboarding to renewals and upsells.

What You'll Do:

  • Build strong relationships with schools to ensure they maximize value from the platform.
  • Track accounts to identify churn risk and proactively eliminate it.

What We're Looking For:

  • 3+ years in customer success or similar role, with a blend of account management and sales.
  • Strong empathy for customers and a passion for revenue growth.

Why Join Us:

  • Work alongside a passionate, supportive team in a rapidly growing company.
  • Jumpstart your career in an exciting field with a proven business model.

PlayOn

PlayOn provides digital ticketing and fan engagement solutions for school sports. They are a rapidly growing company with a proven business model and a passionate, supportive team.

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