Customer Support (CS) Training & Enablement Specialist
Benefits
Unlimited PTO
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Role Overview:
- Build world-class support by owning post-onboarding training, coaching, and QA.
- Partner with the Training Lead and flex into onboarding when needed.
Key Responsibilities:
- Deliver workshops, certifications, and learning paths.
- Own AI-powered QA and identify coaching opportunities.
- Develop product enablement resources for new features.
What We Look For:
- 4+ years in Training, L&D, Enablement, or QA.
- Experience with LMS, Zendesk, and data-driven programs.
- Strong communication and facilitation skills.
Mudflap
Mudflap is modernizing the trucking industry with a fintech platform that helps over 100,000 small businesses save on fuel. As a profitable high-growth startup backed by top investors, it fosters a collaborative culture with teammates from leading tech companies.