Support Consultant

Responsibilities:

• Take full ownership of service requests, resolving through investigation and liaison.
• Act as implementation owner for RaaS products, ensuring accurate and timely launches.
• Complete system administration tasks and drive continuous service improvements.

Qualifications:

• Excellent communication and customer service skills.
• Highly self-motivated with good problem-solving and attention to detail.
• Proficient in Microsoft Office and able to work independently or in a team.

Additional Information:

• Candidates must have the right to work in the UK and be eligible for UK Security Clearance.
• NEC Software Solutions is an equal opportunities employer, committed to an inclusive experience.
• Benefits include private medical cover, 25 days holiday, pension with up to 8.5% contributions, and free LinkedIn Learning.