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Responsibilities:
- Act as a primary point of contact and trusted advisor for leaders within the Care organization.
- Own performance-management work for assigned leaders and teams, including coaching, documentation, and corrective action.
- Advise leaders through complex performance, conduct, and policy matters, assessing risk and ensuring clear communication.
Qualifications:
- 2+ years of progressive experience in HR business partnering, employee relations, or performance management.
- Experience in high-volume, frontline, or contact center environments.
- Strong understanding of employment laws and HR best practices.
Benefits & Perks:
- Remote-first culture and 401(k) savings plan.
- Comprehensive medical, vision, dental, and disability coverage.
- Paid time off, 12 weeks of 100% paid parental leave, and family building leave.
- Work-from-home reimbursement for home office support.
Included Health
Included Health is a healthcare company offering integrated virtual care and navigation, aiming to raise the standard of healthcare for everyone. They provide comprehensive care guidance and personalized virtual and in-person services, and are an Equal Opportunity Employer with a remote-first culture.