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About Us:
- We support J.W. Pepper, the largest US sheet music and accessory retailer.
- We value diversity and are committed to a professional, inclusive workforce.
What You'll Do:
- Handle customer questions by phone, email, and chat.
- Help bands, choirs, and orchestras build concert orders.
- Identify upsell and cross-sell opportunities.
What We're Looking For:
- 1 year of customer service or call center experience.
- Strong communication and technical skills.
- A high school diploma or GED preferred.
Five Star Solutions
Five Star Solutions provides customer service and support for clients including J.W. Pepper, the largest US sheet music and accessory retailer. The company values diversity and is committed to a professional, inclusive workforce.