Use REST services and API tools such as Postman to configure and manage critical client environments.
Monitor and assess production applications and integrations using tools like Datadog, SendGrid, and Twilio.
Support cross-functional teams by assisting with UI, backend services, and data science initiatives.

Requirements:

Bachelor's degree in a related field preferred.
2-5 years of experience in a similar technical support or application support role within a SaaS environment.
Intermediate knowledge of Python, HTML, and CSS, plus experience with databases like PostgreSQL or Snowflake.

Benefits:

Salary range of $30-$35 per hour with remote work opportunity.
Comprehensive benefits including medical, dental, vision, 401(k) match, and disability coverage.
Flexible time off policy and 6 weeks of paid parental leave.