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About the Role:
- Support Everbridge Solutions in daily operations and keep the managed service running fault-free.
- Provide training to customers and proactively avoid platform issues.
What You'll Do:
- Manage and resolve incidents reported by customers per service levels.
- Perform software upgrades and configuration in Linux environments.
- Report escalated incident progress to customers and management.
What You'll Bring:
- Experience with Unix/Linux, IP networking, VPN, databases, and security.
- Fluency in Norwegian (verbal and written) is required.
- Knowledge of telecom, Cisco, and cloud services (AWS) is preferred.
Everbridge
Everbridge is a global leader in critical communications and enterprise safety solutions, providing SaaS-based public warning systems. With over 2000 employees, we support more than 6000 customers worldwide in their most crucial moments.