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Role Overview:
- Fully remote IT Service Manager role supporting 250+ veterinary hospitals across the US.
- Reports to VP of IT and owns service delivery, vendor management, and Microsoft 365 administration.
Key Responsibilities:
- Manage daily IT support, ticket queues, escalations, and performance metrics.
- Oversee managed service provider relationship and drive continuous service improvements.
- Administer Microsoft 365, Entra ID, Intune, and security compliance.
What We Offer:
- Competitive compensation including bonus, health benefits, and paid time off.
- Professional development and a collaborative, pet-focused culture.
- Opportunity to make a meaningful impact in a fast-growing organization.
Alliance Animal Health
Alliance Animal Health is a private equity-backed Veterinary Service Organization that partners with hundreds of veterinary practices across the US to provide world-class business solutions. The company has a fast-growing, collaborative culture centered on core values of Passion, Engagement, Trust, and Service, supporting over 250 hospitals with a lean, high-impact central team.