Source Job

• Assist clients via phone, chat, and video
• Support trainers and clients with program questions
• Maintain strong customer relationships

Dog Academy is seeking a Customer Support Specialist to assist clients and trainers in our remote call center support team. They value diversity in their workplace and are an equal opportunity employer.

• Provide support via phone, email, and chat
• Resolve cancellation requests with tailored solutions
• Assist clients based on needs

SAPS LLC is hiring retention specialists for its remote call center team. They focus on reducing cancellations, improving customer satisfaction, and retaining customers.

• Handle inbound and outbound calls
• Use consultative sales techniques to close deals
• Recommend training programs based on customer needs

Dog Academy is hiring experienced representatives to join its remote call center team. They are a mission-driven company who help dogs and their owners, providing supportive team and training.

• Make outbound calls to warm leads
• Close sales and upsell additional services
• Build rapport quickly with customers

US Service Animals connects disabled individuals with licensed mental health providers to meet their ESA and service animal related needs. They are looking for experienced call center sales representatives to join their growing remote team.

• Fields customer inquiries by finding innovative ways to respond.
• Provides excellent customer service through active listening.
• Works with confidential customer information and treats it sensitively.

TP is a global, digital business services company that delivers advanced, digitally powered business services. With over 500,000 employees, they focus on streamlining business in meaningful and sustainable ways, supporting communities, clients, and the environment.

• Contact potential clients via phone, email, and messaging platforms.
• Manage calendars and set up consultations for travel advisors.
• Keep accurate records of client interactions and scheduled meetings.

Destination Knot specializes in crafting personalized travel experiences that create lasting memories. They are growing and seeking motivated professionals to join their team and help connect clients with their services.

• Be one of the point-of-contacts for customer inquiries coming through online support channels.
• Troubleshoot and resolve any first line issues raised by hospital/vet/tech users, providing accurate, complete, and supportive responses.
• Proactively document rainy day scenarios as encountered and share any key learnings with the team.

Roo empowers animal healthcare professionals with opportunities to earn more and achieve greater flexibility in their careers and personal lives via a veterinary staffing platform, connecting Veterinarians, Technicians, and Assistants with animal hospitals. They have over 20,000 veterinary professionals in their network.

• Manage high call volumes within tight deadlines
• De-escalate difficult situations with empathy, care, strong communication skills while maintaining calm and exemplifying Trupanion values
• Utilize multiple systems and tools to efficiently support our customers, ensuring a seamless member experience

Trupanion is a leading provider of medical insurance for cats and dogs in North America; their mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, they offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.

• Drive success in a high-volume, outbound sales environment.
• Meet daily outbound sales production and monthly quality goals.
• Identify eligibility, then consistently close enrollments.

CLEAResult leads the transition to a sustainable, equitable, and carbon-neutral energy-efficient future. They are the single largest provider of energy solutions in North America, with offices in over 60 cities in the U.S. and Canada, tailoring efforts to fit clients' specific needs.

• Make outbound calls to warm leads
• Close sales and upsell additional services
• Build rapport quickly with customers

US Service Animals connects disabled individuals with licensed mental health providers to meet their ESA and service animal related needs. They have a growing remote team and promote career growth.