Act as primary support point of contact for assigned accounts, managing end-to-end case resolution.
Proactively monitor case health, track aging issues, and drive accountability across teams.
Coordinate with Support, Engineering, and Account Management to ensure timely updates and customer confidence.
Motive builds technology using AI and computer vision to improve safety and efficiency for businesses with vehicles. It serves nearly 100,000 customers across industries like transportation and logistics, construction, and energy, and is a Forbes Cloud 100 company.
Act as an internal liaison between functions like Billing, Deal Strategy, Legal, and Security to ensure smooth sales processes.
Build pricing and deal workflows, including preparing pricing structures, order forms, and customer-facing quotes.
Support team success by maintaining cross-functional trackers and conducting account research for sales meetings.
Twilio is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. They are a remote-first company with a strong culture of connection and global inclusion, and a diverse team making a global impact.
Serve as a primary point of contact for clients, ensuring a positive experience through phone, email, and other channels.
Coordinate new client onboarding activities and support account management, including maintaining accurate databases and assisting with billing reconciliation.
Manage multiple priorities across clients, vendors, and internal teams while maintaining strong communication and problem-solving skills.
Savvital provides offshore staffing solutions and high-performing Virtual Professionals (VPs) to help modern businesses scale efficiently. They are a growing company focused on building capacity and eliminating operational bottlenecks, with a fast-paced, entrepreneurial culture.
Manage dozens of simultaneous MVR projects at once, tracking status, deadlines, and next steps for each.
Prepare, submit, and track state paperwork required to initiate and maintain MVR access on behalf of customers.
Serve as the primary point of contact with our external vendor partner, coordinating requests and resolving issues as they arise.
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. Motive serves nearly 100,000 customers across a wide range of industries including transportation, logistics, construction, and more.
Prepare, review, and issue customer quotations using Kaseya Quote Manager, supporting sales administration and pricing queries.
Maintain accurate customer contracts within Autotask, coordinate contract lifecycle, and respond to account enquiries.
Reconcile vendor licenses and SKUs, investigate discrepancies, and maintain CRM records while creating process documentation.
The company provides technology solutions, managed services, licensing, and business applications. It values reliable customer service, operational accuracy, collaboration, and continuous improvement.
Manage the invoicing process from statement of work creation to payment verification.
Maintain vendor price catalogs, respond to inquiries, and conduct reconciliations.
Create reports and support accounting, with a focus on process improvements.
Motive empowers businesses that run physical operations with tools to make their work safer and more productive. Serving over 120,000 companies, Motive is a Forbes Cloud 100 company that values diversity and inclusion.