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$69,800–$95,000/yr
US

  • Lead complex custom research programs for globally recognized brands, from study design through final delivery.
  • Manage multiple concurrent projects while ensuring timelines, budgets, and quality standards are consistently met.
  • Develop compelling narratives and actionable recommendations from complex data sets to drive business decisions.

Market Research Microsoft Excel Data Analysis Client Management

10 jobs similar to Senior Research Manager, Customer Success

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$99,800–$110,000/yr
US

  • Serve as the senior strategic lead for a flagship brand tracking program, building trusted relationships with senior client stakeholders.
  • Lead development of strategic insights and recommendations, translating complex datasets into compelling stories for executive audiences.
  • Champion AI-enabled tools and process improvements, while coaching and developing team members to elevate performance.

NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. With operations in 100+ markets covering more than 90% of the world's population, NIQ fosters an inclusive workplace that mirrors the diversity of the communities it serves.

US

  • Act as the primary client-facing contact, managing relationships and providing solutions throughout the project lifecycle.
  • Oversee the internal business process for market research data collection, from questionnaire provision to final deliverables.
  • Coordinate project scheduling, field activities, quality control, and cross-departmental communication within set budgets and deadlines.

M3 is a Japanese global leader in technological and research solutions for the healthcare industry, connecting over 5.8 million physician members through websites like mdlinx.com and m3.com. The publicly traded M3 Group operates across the US, Asia, and Europe, with offices in major markets and a presence in the Forbes Global 2000.

$110,000–$130,000/yr
US

  • Own and develop large strategic client relationships while managing day-to-day business operations.
  • Lead a diverse team of market researchers, coaching junior colleagues across quantitative and qualitative engagements.
  • Partner with senior leaders to strengthen research design, analysis, reporting, and operational processes.

Reach3 Insights is a full-service research consultancy helping modern brands move faster through mobile-first, conversational research. As part of Rival Group, they work with global brands and ambitious teams, valuing trust, curiosity, and collaboration.

$159,000–$179,000/yr
US

  • Lead end-to-end consumer insights research, including qualitative and quantitative studies.
  • Translate complex data into actionable business strategies and compelling narratives.
  • Partner with cross-functional teams to drive innovation and market growth.

Nordic Naturals is a premium leader in the Omega-3 supplement category, committed to delivering safe and effective nutrients. They are a growing company with a focus on innovation and consumer-centricity, fostering a collaborative culture.

$69,800–$84,000/yr
US

  • Partner with customers to set objectives that drive business impact and build strong relationships.
  • Develop consultative approaches to client issues using data analysis and NielsenIQ solutions.
  • Lead client presentations with proactive insights and identify opportunities for increased partnership.

NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. With operations in 100+ markets covering more than 90% of the world's population, NIQ fosters an inclusive, flexible culture with a strong commitment to diversity and equity.

US

  • Own end-to-end delivery of complex analytical workstreams, from problem framing to final insights.
  • Translate complex datasets into clear, actionable insights and recommendations for client decision-making.
  • Mentor analysts, ensure quality assurance, and develop scalable methodologies and reusable analytical assets.

Lightcast is a global leader in labor market insights, headquartered in Moscow, ID, with offices in the UK, Europe, and India. They partner with clients across six continents to drive economic prosperity and mobility. The company is committed to diversity and uses AI tools to support hiring.

Europe Unlimited PTO

  • Act as a strategic advisor for key accounts, building executive-level relationships and conducting regular QBRs.
  • Understand complex business challenges and provide guidance on using consumer insights to drive ROI.
  • Monitor customer health, identify growth opportunities, and collaborate with internal teams to improve experience.

Appinio is a global market research company that combines an AI-powered insights platform with expert consultancy, helping companies understand consumers and make smarter decisions. Founded in 2014, the company has over 260 employees across 13 countries, is remote-first, and serves 2600+ international clients in over 190 markets.

$190,000–$225,000/yr
US

  • Lead the end-to-end consumer insights strategy, synthesizing primary research, transactional data, behavioral analytics, and market trends into actionable recommendations.
  • Build and manage processes to embed consumer insights into marketing, product, and business development decisions.
  • Present insights and recommendations to the Executive Management Team and board, while managing external research vendors and the research budget.

ecoATM is a technology company and pioneer of device re-commerce, operating 7,000 automated kiosks and the online marketplace Gazelle.com to enable mobile device reuse and reduce e-waste. The company is in a high-growth, post-acquisition phase with an IPO-readiness focus, and prides itself on a unique work culture where employees are empowered to build rewarding careers while making a positive environmental impact.

$113,070–$180,910/yr
US

  • Serve as the analytical engine of the Residential Business Unit, transforming data into actionable insights to improve growth, retention, and profitability.
  • Partner with leadership to solve complex business problems and provide executive-level visibility into business performance.
  • Lead cross-functional projects and evolve into a people leadership role within the organization.

IGS Energy is a purpose-driven energy retailer serving homes and businesses across the U.S. and Canada. We are one of the nation's leading energy providers, delivering customized solutions to millions of customers while fostering a culture of wellbeing and career growth.

US

  • Manage quantitative market research projects through the entire project lifecycle, including client management and healthcare professional sample.
  • Coordinate and lead project kick-off meetings to ensure all parties understand project specifications, timelines, and responsibilities.
  • Monitor productivity and quality of data collection to produce regular updates and progress reports on project status.

QQFS is a leading provider of data-collection services for the pharmaceutical and healthcare industry, specializing in qualitative and quantitative market research in Europe. As a subsidiary of M3 Inc., a global company with over 5,800 employees and a presence in multiple countries, QQFS offers a collaborative and dynamic work environment.