Source Job

$99,800–$110,000/yr
US

  • Serve as the senior strategic lead for a flagship brand tracking program, building trusted relationships with senior client stakeholders.
  • Lead development of strategic insights and recommendations, translating complex datasets into compelling stories for executive audiences.
  • Champion AI-enabled tools and process improvements, while coaching and developing team members to elevate performance.

Consumer Insights Market Research Team Leadership Data Analysis

12 jobs similar to Research Director, Customer Success

Jobs ranked by similarity.

$159,000–$179,000/yr
US

  • Lead end-to-end consumer insights research, including qualitative and quantitative studies.
  • Translate complex data into actionable business strategies and compelling narratives.
  • Partner with cross-functional teams to drive innovation and market growth.

Nordic Naturals is a premium leader in the Omega-3 supplement category, committed to delivering safe and effective nutrients. They are a growing company with a focus on innovation and consumer-centricity, fostering a collaborative culture.

$190,000–$225,000/yr
US

  • Lead the end-to-end consumer insights strategy, synthesizing primary research, transactional data, behavioral analytics, and market trends into actionable recommendations.
  • Build and manage processes to embed consumer insights into marketing, product, and business development decisions.
  • Present insights and recommendations to the Executive Management Team and board, while managing external research vendors and the research budget.

ecoATM is a technology company and pioneer of device re-commerce, operating 7,000 automated kiosks and the online marketplace Gazelle.com to enable mobile device reuse and reduce e-waste. The company is in a high-growth, post-acquisition phase with an IPO-readiness focus, and prides itself on a unique work culture where employees are empowered to build rewarding careers while making a positive environmental impact.

India

  • Drive growth across existing client accounts by identifying new opportunities for insight-driven solutions.
  • Build trusted strategic relationships with senior stakeholders and position insight capabilities as integral to decision-making.
  • Lead commercial proposals and pitches, translating client needs into compelling, commercially robust solutions.

The company is a consumer insights and market research consultancy that helps brands identify opportunities across Brand, Shopper, Innovation, Customer Experience, and Futures. They have a collaborative and ambitious environment with multidisciplinary teams, and they value individual contributions.

US

  • Lead primary and secondary market research, analytics, and competitive intelligence for a U.S. pharmaceutical launch.
  • Develop strategic frameworks and translate complex market data into actionable insights for senior leadership.
  • Manage external research partners, vendors, and the business insights budget.

This clinical-stage biopharmaceutical company develops innovative treatments, including a product for uncontrolled and resistant hypertension. It operates as a fully remote organization focused on strategic collaboration across marketing, market access, and business development.

$102,000–$114,000/yr
US Unlimited PTO

  • Lead the design, implementation, and analysis of market research to uncover actionable insights.
  • Employ qualitative and quantitative methods to enhance the voice of the customer.
  • Collaborate with cross-functional teams to inform business decisions and meet market demands.

PointClickCare is a health tech company that helps providers deliver exceptional care. It is a privately held, founder-led company serving over 30,000 provider organizations, recognized by Forbes as a top private cloud company and one of Canada's Most Admired Corporate Cultures.

US

  • Evaluate AI-generated market research and competitive intelligence artifacts for accuracy, rigor, and quality.
  • Apply structured rubrics to assess deliverables and identify factual inaccuracies and analytical gaps.
  • Provide clear, actionable written feedback to support evaluation decisions and improve AI training.

The partner company specializes in evaluating AI-generated market research and competitive intelligence content. They hire independent contractors for flexible remote engagements.

$69,800–$84,000/yr
US

  • Partner with customers to set objectives that drive business impact and build strong relationships.
  • Develop consultative approaches to client issues using data analysis and NielsenIQ solutions.
  • Lead client presentations with proactive insights and identify opportunities for increased partnership.

NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. With operations in 100+ markets covering more than 90% of the world's population, NIQ fosters an inclusive, flexible culture with a strong commitment to diversity and equity.

Europe Unlimited PTO

  • Act as a strategic advisor for key accounts, building executive-level relationships and conducting regular QBRs.
  • Understand complex business challenges and provide guidance on using consumer insights to drive ROI.
  • Monitor customer health, identify growth opportunities, and collaborate with internal teams to improve experience.

Appinio is a global market research company that combines an AI-powered insights platform with expert consultancy, helping companies understand consumers and make smarter decisions. Founded in 2014, the company has over 260 employees across 13 countries, is remote-first, and serves 2600+ international clients in over 190 markets.

US

  • Serve as the primary analytics consultant to Brand and cross-functional teams, delivering deep prescriptive insights.
  • Synthesize data from various commercial sources to identify in-market business drivers and market trends.
  • Collaborate with other insight functions to build organizational learning and drive actionable business impact.

Fortune 100 Food & Beverage Manufacturing is a leading consumer goods company with a strong market presence. They have partnered with FuseGlobal for over 20 years, reflecting a stable and collaborative work environment.

US 12w maternity 2w paternity

  • Translate ambiguous marketing questions into structured analytical problems and hypotheses.
  • Own analytical workstreams end-to-end, from data preparation through validation and delivery.
  • Present findings to senior marketing stakeholders and influence strategic decisions.

This partner company is a marketing analytics consultancy that helps clients turn data into actionable insights. The team values intellectual rigor, accountability, and client outcomes, with a collaborative and innovation-focused environment.

United States Unlimited PTO

  • Define and lead the data, analytics, and measurement capability for the agency, sitting at the intersection of client strategy, data science, and AI-enabled insights.
  • Partner with enterprise clients to understand their marketing data ecosystem, design measurement frameworks, and translate complex datasets into actionable commercial recommendations.
  • Drive innovation by developing scalable reporting frameworks, dashboards, and analytical products, while raising data literacy across the organization through training and thought leadership.

Acceleration Partners is the world’s largest partnership marketing agency, creating and nurturing partnerships that drive measurable outcomes for clients. The company has a global team of 300+ employees, focusing on data-driven strategies connecting brands to consumers through affiliate and influencer marketing.

APAC

  • Lead the UX research roadmap for Security and Risk Workflows, prioritizing high-impact initiatives that drive product and business outcomes.
  • Build strong cross-functional relationships with PM, Design, and Engineering to translate research insights into decisions.
  • Establish research quality standards and leverage AI capabilities to enhance team efficiency and innovation.

ServiceNow provides an AI platform that automates workflows, helping 85% of the Fortune 500 improve business operations. With a global Experience Team of over 800 UX professionals and a UXRI organization of 130+ researchers, they foster a culture of innovation and psychological safety.