Strategic Account Manager

Your mission:

• Grow revenue from key Whereby Embedded customers by expanding across groups, regions, and products.
• Own a focused set of accounts and push expansion plans to signed contracts.

What you’ll do:

• Develop account expansion strategies, multi-thread key relationships, and lead value-added service adoption.
• Lead renewals and negotiate commercial terms to strengthen partnerships and extend scope.
• Provide structured customer feedback to influence the product roadmap and go-to-market strategy.

What we’re looking for:

• 5+ years in Account Management or similar in B2B SaaS, managing 6-figure contracts.
• Proven track record of expanding accounts, including cross-sell and new regions.
• Strong negotiation skills and technical fluency to discuss APIs and integrations.

Why join us:

• Work with leading telehealth platforms and have a direct impact on revenue growth.
• Collaborate in a supportive, fast-paced environment that values innovation and career growth.