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What Do We Do:

  • Build an AI operating system for ecommerce that centralizes business signals and automates actions.
  • Serve over 60,000 brands with tools that turn complex data into profit-driving decisions.

The Role:

  • Lead a team of three Sales Engineers while personally managing the most technically challenging deals.
  • Spend roughly half your time in the field and half leading the team.
  • Ensure technical evaluations convert and what gets promised pre-close holds up post-close.

What You'll Do:

  • Run technical discovery, POCs, and demos on your own book of business.
  • Coach and develop three SEs through structured 1:1s and call reviews.
  • Define and enforce SE processes to improve cycle times and handoff quality.

Requirements:

  • 6+ years in sales engineering or similar pre-sales role with coaching experience.
  • Working SQL fluency and hands-on experience with marketing attribution.
  • Based in the New York City area with e-commerce or DTC background preferred.

Triple Whale

Triple Whale is an AI operating system built for modern ecommerce, helping brands see what's working and take action. With over 60,000 customers including Pressed Juicery and OUAI, they focus on fast iteration and customer obsession.

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