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Accountabilities:
- Provide technical support, diagnosing and resolving issues.
- Investigate, document, and track reported issues.
- Collaborate with teams to resolve technical problems.
Requirements:
- Bachelor’s degree in Business, Computer Science, IT, or related field.
- Experience in customer support or help desk environments.
- Strong analytical and problem-solving skills.
Benefits:
- Competitive annual salary range.
- Comprehensive health benefits.
- 401(k) retirement plan with company match.
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