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Accountabilities:
- Lead and mentor the customer success team
- Define and implement scalable customer success strategies
- Establish, monitor, and report on KPIs
Requirements:
- Minimum 5 years of experience in customer success
- Proven experience in e-commerce operations
- Strong analytical and problem-solving skills
Benefits:
- Fully remote, globally distributed team
- Leadership opportunity in a fast-growing brand
- Opportunity to make a direct impact
Jobgether
Jobgether is a company that uses an AI-powered matching process to ensure applications are reviewed quickly and fairly. They identify the top-fitting candidates and share this shortlist directly with the hiring company.