Bilingual Customer Service Representative

Caseware

Remote regions

North America

Salary range

$37,000–$44,300/yr

Benefits

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Responsibilities:

  • Respond to client-related inquiries about CaseWare International’s offerings.
  • Provide product overviews, licensing information, and pricing.
  • Use Salesforce to track activities and opportunities.

Qualifications:

  • Strong verbal and written communication skills.
  • Fluency in both English and French required.
  • 2 years of customer service experience in software sector or similar role.

Compensation:

  • Annual base salary between $50,000 CAD and $60,000 CAD.
  • Eligible for discretionary bonus and/or commission.
  • Competitive benefits including health insurance and retirement plans.

Culture:

  • Innovation at our core with cutting-edge technology.
  • Collaborative culture valuing ideas and knowledge sharing.
  • Work-life balance with flexible work options and generous time-off policies.

Caseware

Caseware is a fintech company that has led the global audit and accounting software industry for over 30 years. With over 500,000 users across 130 countries and a collaborative, inclusive culture, we're growing with a recent strategic investment from Hg Capital.

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