Source Job

$37,000–$44,300/yr
North America

  • Respond to client inquiries about product offerings, licensing, and pricing while building rapport.
  • Pre-qualify leads for the sales team using Salesforce CRM.
  • Develop product expertise and support day-to-day activities with AI tools.

Customer Service Communication Salesforce French English

20 jobs similar to Bilingual Customer Service Representative

Jobs ranked by similarity.

Canada

  • Handle first notice of loss claims for non-complex auto and property insurance claims.
  • Explain claims processes and answer customer questions with empathy and clarity.
  • Maintain accurate claim files and coordinate with vendors and third parties.

The company provides auto and property insurance claims services. They foster an inclusive and diverse workplace culture with a focus on employee development and community involvement.

Canada 2w PTO

  • Provide bilingual (English/French) customer service support to patients and healthcare professionals via phone, chat, and email.
  • Handle inquiries related to diabetes, obesity, rare diseases, and cardiovascular health products.
  • Identify and document potential adverse events and product quality complaints in compliance with regulations.

Alphanumeric is a staffing and recruitment agency specializing in placing professionals in the pharmaceutical and healthcare sectors. They are currently hiring for a long-term contract role supporting a top global pharmaceutical company.

Canada

  • Provide personalized investment guidance and virtual service to help clients achieve financial goals.
  • Recommend suitable investment solutions and achieve sales objectives while ensuring compliance.
  • Process transactions, analyze client issues, and maintain up-to-date knowledge of investment markets.

The partner company provides wealth management and investment services to clients across Canada. They are a financial services organization with a focus on client relationships and employee development, offering a supportive remote work environment.

4w PTO

  • Engage with guests to handle reservations for luxury hotel brands globally, listening actively to recommend premium options.
  • Use creativity and empathy to personalize each interaction, creating memorable luxury experiences.
  • Support responsible hospitality practices while working in a remote role with occasional onsite training.

Accor Global Reservation Centre has been part of Moncton’s growth for over 30 years, recognized as a local employer of choice. They pioneer responsible hospitality with a diverse, multicultural team and a welcoming culture that fosters community involvement and employee growth.

Quebec, Canada 4w PTO

  • Handle incoming client requests remotely via phone and email, providing technical support for MYLE software.
  • Identify root causes of issues and offer appropriate solutions tailored to each client.
  • Collaborate with support team members to resolve tickets and contribute to the knowledge base.

Founded by aeronautical engineers, MEDFAR Clinical Solutions provides a cloud-based electronic medical record (EMR) solution for healthcare clinics. The company focuses on clinical success, patient safety, and offers a unique healthcare management platform, promoting a culture of transparency, collaboration, and innovation.

Canada

  • Handle inbound calls and emails in both French and English, providing quotes and scheduling crews.
  • Process payments, manage rebooking, and follow up with clients using CRM tools.
  • Maintain a calm and empathetic demeanor under pressure while interacting with emotionally varied callers.

They are a family-run junk removal company that recycles or donates up to 95% of what they collect. They are a small, local business with a culture of genuine care for customers and the environment.

Canada 6w PTO

  • Manage a portfolio of key accounts and support the development and execution of account plans.
  • Build and maintain strong relationships with account stakeholders at all levels.
  • Coordinate with internal teams to execute commercial strategies and drive sales growth.

The company supports the growth and development of retail and commercial accounts in the Canadian market. It fosters a collaborative environment with cross-functional teamwork and values a proactive, relationship-driven approach.

Canada 4w PTO

  • Answer inbound calls in English and French for luxury hotel reservations.
  • Listen actively to understand guest needs and recommend ideal room or package.
  • Bring warmth and creativity to every interaction by tailoring recommendations.

Accor is a global hospitality company operating luxury hotels and reservation services. The company fosters a diverse and inclusive culture with a passionate team of well-travelled professionals.

North America

  • Develop relationships with multiple C-suite personas across all product sales.
  • Oversee client relationship mapping and orchestrate account strategy with virtual teams.
  • Be a trusted advisor to customers by understanding their business and advising on IT roadmap.

ServiceNow is the AI control tower for business reinvention, providing an AI-powered cloud platform that connects people, systems, and processes. The company serves over 8,100 customers, including 85% of the Fortune 500, and fosters an AI-native culture where technology and talent are unstoppable together.

Canada 4w PTO

  • Act as single point of contact for top-tier Members, handling requests via phone and email with empathy and creativity.
  • Proactively curate personalized travel experiences, including restaurant reservations, transportation, and on-site activities.
  • Anticipate Member needs and ensure seamless, exceptional service throughout their stay and beyond.

Accor is a global hospitality leader that creates unforgettable luxury experiences with heart. For over 30 years, the Moncton centre has been an employer of choice with a diverse, welcoming culture and a focus on responsible hospitality.

US

  • Maintain awareness of product updates and processes to provide exceptional customer service.
  • Interact with prospects and customers via calls, email, and chat to create and maintain relationships.
  • Document issues and escalate concerns using a ticket system while assisting with Tier 1 troubleshooting.

Lingraphica is a mission-driven organization that provides speech-generating devices to help improve communication for people with aphasia and other speech impairments. They are a leader in AAC technology and a fast-paced, goal-oriented employer focused on improving communication outcomes.

Canada 2w PTO

  • Respond to customer inquiries about telecommunication plans and services.
  • Assist clients with products and issues, review accounts, and assess needs.
  • Resolve complaints, recommend solutions, and schedule appointments as needed.

New Era Technology securely connects people, places, and information with end-to-end technology solutions at scale. With a global team of over 3,000 professionals, they prioritize a team-oriented culture that values personal and professional development.

North America

  • Generate new SaaS license revenue through account planning, territory planning, prospecting, and field sales activities.
  • Develop relationships with C-level decision-makers and oversee customer relationship mapping within the account team.
  • Act as a trusted advisor to clients, understanding their business challenges and guiding them on how ServiceNow supports their IT roadmap.

ServiceNow is a global market leader providing AI-enhanced cloud technology to over 8,100 customers, including 85% of the Fortune 500. Founded in 2004 in San Diego, the company fosters a culture of innovation and customer success in a distributed work environment.

Canada

  • Own the software implementation process for new clients, end-to-end via phone, email, and virtual meetings.
  • Gather and document requirements, confirm project scope, and develop achievable timelines and program goals.
  • Provide in-depth training on our LMS, including best practices and workflows customized to each client’s needs.

Absorb Software is the leading global AI-driven learning platform provider, helping organizations unlock the full potential of their workforce. Trusted by over 3,300 organizations and 34 million users, we are redefining workplace learning through innovation and a commitment to continuous growth.

Quebec 3w PTO

  • Respond quickly to customer requests via phone, email, or videoconference, providing invoice clarification and guidance on MYLE billing and payment platforms.
  • Understand and identify the source of customer problems and propose adapted solutions, collaborating with team members to resolve tickets.
  • Escalate tickets according to complexity and ensure high customer satisfaction.

MEDFAR Clinical Solutions revolutionizes healthcare with the MYLE Integrated Care platform, the first web-based EMR in Quebec. Trusted by 15,000 healthcare professionals daily, the company impacts over 20 million patients and was recognized on Deloitte's Fast50 and Fast500 lists, with a culture focused on transparency, collaboration, and innovation.

US

  • Handle inbound calls and virtual teller sessions to resolve member inquiries about accounts and transactions.
  • Refer quality loan opportunities based on member needs to enhance engagement.
  • Maintain knowledge of compliance and operational procedures while supporting team goals.

GTE Financial is a credit union providing financial solutions to members. It is a midsize company recognized as a top workplace, with a culture of growth, community impact, and work-life balance.

North America Canada

  • Develop relationships with multiple C-suite decision makers across all product sales.
  • Oversee client relationship mapping and orchestrate account strategy with a broad virtual team.
  • Be a trusted advisor to customers by understanding their business and advising on IT roadmap.

ServiceNow is a global market leader providing an AI-powered cloud platform to over 8,100 clients, including 85% of the Fortune 500. The company fosters an AI-native culture where technology and talent work together, with a strong focus on innovation and customer success.

$69,715–$100,125/yr
Canada

  • Own the relationship with enterprise partners like IKEA Canada, driving performance targets and operations.
  • Blend relationship management, business strategy, and operational excellence to influence partners.
  • Analyze performance, conduct store visits, and communicate value proposition in training forums.

Taskrabbit is a marketplace platform connecting people with Taskers for home services like furniture assembly and moving help. It is a hybrid company with employees across the US and EU, consistently ranked as a Best Place to Work from 2022 to 2025.

Canada

  • Provide onsite technical support, troubleshooting, and training to clients using payment solutions.
  • Manage appointments, handle escalated issues, and coordinate with internal and external teams.
  • Build strong customer relationships and identify opportunities to recommend relevant services.

This position is listed on behalf of a partner company that manages applications and next steps. The partner seeks a Roadtech Technician for a client-facing technical support role combining field service and troubleshooting.

Germany 6w PTO

  • Provide telephone, live chat, and email support to ensure smooth daily operation of services.
  • Work scheduled shifts with shift bonuses for night shifts, Sundays, or holidays.
  • Resolve customer issues and ensure satisfaction, with opportunities to grow and increase compensation.

Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. With hundreds of agency partners globally, Via is recognized as a leading transportation technology and service provider.