Similar Jobs
See allAccount Manager, Max Segment
Keep
Canada
Consultative Selling
Customer Success
Regional Account Manager
Acquia
US
Account Management
Sales
Forecasting
Customer Success Manager (Account Manager I)
Lightcast
US
Account Management
Sales
Communication
Account Manager, SMB
Sitemate
Global
SaaS Sales
Account Management
Salesforce
Expansion Account Executive
Broccoli AI
US
SaaS Sales
Account Management
Relationship Building
About the Role:
- This is a new, foundational role on the Revenue team, owning a multi-market portfolio of single-location accounts.
- The Senior Manager will drive retention and growth entirely through remote, scalable communication without in-person visits.
- Build the function as an individual contributor with the expectation of growing into a managed team.
Key Responsibilities:
- Design market-specific engagement strategies and continuously segment the portfolio for clear ROI.
- Execute proactive selling motions like category expansion and cross-sell, distinct from reactive order-taking.
- Surface market-level needs and objections to improve upstream decisions across operations and marketing.
What We're Looking For:
- 7+ years leading account management, customer success, or inside sales for a large distributed account base.
- Experience building segmentation frameworks and comfortable operating as an individual contributor and builder.
- Strong written and remote communication skills and fluency with CRM tools like HubSpot and data platforms like Looker.
Odeko
Odeko is an all-in-one operations and technology partner for over 20,000 independent coffee shops and cafes, helping them manage supplies, financing, and more. The company has a team of over 400 diverse, passionate employees focused on developing technology to support small businesses.