Source Job

• Own the commercial relationship for our most valuable customers in the Max segment and $2M+ revenue accounts.
• Personally onboard every new Max and $2M+ customer and run quarterly business reviews covering credit, capital, and account health.
• Identify and qualify capital opportunities and drive expansion through upsell and reduced churn.

We provide businesses with a comprehensive suite of cross-border banking services, including credit cards, deposit accounts, currency conversions, and revenue financing. We are a fast-growing fintech startup backed by VCs, with a supportive and inclusive culture that values diversity and work-life balance.

• Drive customer retention and identify upsell opportunities while managing a high volume of accounts.
• Build strategic relationships with leadership-level contacts and host Quarterly Business Reviews to mitigate risks.
• Exceed quarterly renewal and net renewal goals by partnering with internal teams and coordinating with procurement.

Acquia empowers the world’s most ambitious brands to create digital customer experiences with its open source Drupal-based Digital Experience Platform. Headquartered in Boston, the company is a Great Place to Work-Certified firm, listed among the world’s top software companies, and fosters an inclusive, innovative culture.

• Build and maintain strong customer relationships through regular engagement and communication.
• Drive account growth through renewals, upselling, and cross-selling while negotiating pricing and closing agreements.
• Collaborate with internal teams to ensure customer satisfaction and monitor account health against defined targets.

Lightcast is a global leader in labor market insights, working with partners across six continents to drive economic prosperity. We are an equal opportunity workplace committed to diversity, with offices in the US, UK, Europe, and India.

• Manage a portfolio of ~150 SMB customers, hunting for upsell and cross-sell opportunities while ensuring strong renewal outcomes.
• Run structured account reviews, spot workflow gaps, and position additional products or plan upgrades.
• Collaborate with CSMs, AEs, and Product teams to drive adoption and revenue growth.

Sitemate builds software for the construction, infrastructure, and industrial sectors, helping them digitize workflows. The company has grown from 5 to over 150 employees across 18+ countries and values transparency, high velocity, and diversity.

• Own and grow relationships with a portfolio of existing customer accounts.
• Identify upsell, cross-sell, and expansion opportunities within your book of business.
• Drive revenue growth through proactive account planning and pipeline management.

Broccoli AI builds an AI operating system for home service businesses, helping them grow revenue and improve operations through AI-powered voice, booking, and customer communication solutions. Backed by YC and Khosla Ventures, it is a rapidly scaling startup with a fast-paced, high-accountability culture.

• Serve as the dedicated Account Manager for a specified Account Executive, assisting in sales lifecycle responsibilities and ensuring customer retention and growth.
• Respond to customer inquiries, serve as a liaison between customers, vendors, and GuidePoint resources, and develop product and industry knowledge.
• Manage open opportunities, identify whitespace, and drive renewal, upsell, and net new sales cycles with guidance from the Account Executive.

GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. With over 1,200 employees and strategic partnerships with leading security vendors, GuidePoint fosters a collaborative and enjoyable workplace driven by core values.

• Own inbound customer opportunities from the first conversation through onboarding and drive account growth across existing accounts.
• Build trusted, long-term relationships with engineering teams and become their primary point of contact.
• Lead commercial conversations around pricing, renewals, contract negotiations, and procurement processes.

Namespace builds a developer infrastructure platform that accelerates builds and CI/CD for engineering teams, making them dramatically faster and more cost-effective. They are a small, expert team that values transparency, grit, and execution, and have already accelerated hundreds of companies worldwide.

• You own a portfolio of customer accounts as their primary point of contact throughout the customer lifecycle.
• You manage the renewal process end-to-end with accurate forecasting and on-time renewals.
• You identify and drive upgrade and expansion opportunities within your book of business.

EasyLlama is on a mission to end checkbox compliance by reinventing compliance training with engaging, bite-sized, mobile-first learning. We are a bootstrapped, profitable company trusted by over 6,000 organizations, including Shake Shack and Sephora, and recognized on the Inc. 5000 list with a 96% G2 rating.

• Serve as a trusted advisor to key accounts and support new client onboarding.
• Generate accurate quotes, oversee contract negotiations, and coordinate delivery schedules.
• Collaborate cross-functionally to ensure on-time order delivery and escalate risks as needed.

Myriad360 is a technology solutions provider that challenges employees to achieve great things. They are consistently recognized as a best place to work, with an inclusive culture and engaged leadership.

• Lead and develop a team of Account Executives managing expansion within Scribe's existing mid-market accounts.
• Drive accurate forecasting and disciplined pipeline management across your team's book of business.
• Coach your team through multi-stakeholder deal cycles, helping them build relationships across the accounts they manage.

Scribe provides a Specialized Intelligence platform that automatically captures how work happens and turns it into a living asset for people and AI agents. Since 2019, the company has grown to 7 million users across 600,000 businesses, is valued at over $1 billion, and fosters a culture of exceptional work.

• Serve as dedicated Account Manager supporting an Account Executive, managing customer portfolios and driving business growth.
• Build strong relationships with customers, vendors, and internal teams while developing cybersecurity product expertise.
• Manage renewals, identify upsell opportunities, and maintain accurate Salesforce records to support revenue objectives.

Jobgether uses AI-powered matching to connect candidates with hiring companies. They operate as a job platform, focusing on efficient and objective candidate evaluation.

• Manage and grow a portfolio of existing customers across Remote's full product suite, including EOR, Global Payroll, and Contractor of Record.
• Drive expansion by cross-selling and upselling, building relationships with multi-stakeholder organizations.
• Serve as a trusted advisor to senior buyers, navigating multi-threaded deals and solving for customer needs.

Remote is a global HR platform that helps businesses hire, pay, and manage international teams compliantly. With a distributed workforce across 6 continents and a culture focused on async work and innovation, Remote fosters a diverse and inclusive environment.

• Build strong customer relationships and conduct routine account performance reviews.
• Renew and expand customer contracts while meeting and exceeding quotas.
• Deliver training sessions and advise on best practices to ensure customer success.

Signal Vine is a higher education AI messaging platform that uses AI and workflow automation to personalize student engagement and improve enrollment and retention. Founded in 2013, the company has a rewarding culture that promotes teamwork, growth, and features a pet-friendly office.

• Own the full commercial strategy for a portfolio of mid-market and enterprise accounts, including renewals, expansion, and churn mitigation.
• Drive growth by helping customers adopt Customer.io more strategically, identifying new use cases and articulating ROI clearly.
• Build multi-threaded relationships with stakeholders and partner closely with Customer Success and Sales.

Customer.io powers automated communication that people actually want to receive, helping teams send smarter, more relevant messages using real-time behavioral data. Trusted by over 8,000 companies, we value empathy, transparency, and responsibility in a tight-knit team.

• Direct the strategy and execution of 1:Few tier ABM campaigns for specific verticals with calibrated messaging.
• Drive the transition from firmographic targeting to a "jobs to be done" approach for account segmentation.
• Identify and operationalize engagement signals to trigger effective SDR outreach and personalized messaging.

GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity and accelerate digital transformation. Trusted by over 50 million users and more than 50% of the Fortune 100, GitLab has a high-performance culture driven by values and continuous knowledge exchange.

• Identify upsell and cross-sell opportunities within the customer base to drive revenue growth.
• Consult with clients on their contact center business to optimize product usage and achieve better outcomes.
• Develop and present customized presentations that quantify product value and outline next steps.

NICE provides software solutions for customer experience, financial crime prevention, and public safety, serving over 25,000 global businesses including 85 Fortune 100 companies. The company has more than 8,500 employees across 30+ countries and is recognized as an innovation leader in AI, cloud, and digital technologies.

• Manage renewals, upsells, and day-to-day relationships across a large portfolio of accounts, prioritizing by risk and value.
• Run the renewal pipeline, negotiate commercial terms, and spot expansion opportunities for additional frameworks.
• Partner cross-functionally with Customer Success, Sales, and Finance to unblock renewals and keep forecasts accurate.

Sprinto is an autonomous trust platform that centralizes trust requirements across security frameworks, vendors, and customers. It is backed by investors like Accel and Elevation and trusted by over 3,000 organizations.

• Drive growth from existing customers through upselling and cross-selling, meeting individual quotas.
• Manage the full sales cycle, develop relationships, and deliver consultative sales presentations.
• Collaborate cross-functionally with Marketing, Product, and Customer Success teams to optimize customer experience.

Qualio is a unified quality and compliance management platform helping regulated organizations get products to market faster. The team is all-remote, distributed across North America, Europe, and Australia.

• Serve as the primary point of contact for mid-market accounts, driving adoption and retention.
• Develop strategic account plans and build strong customer relationships to ensure success.
• Identify upsell opportunities and collaborate with internal teams to resolve issues and enhance product value.

Motus is the leading provider of mobile workforce solutions, simplifying reimbursement and management of vehicle, device, and location costs. They foster a people-first culture focused on WorkLife balance, offering flexible remote work and comprehensive benefits.

• Drive revenue growth through upselling and cross-selling within your account portfolio.
• Build strong, long-term customer relationships to ensure retention and satisfaction.
• Collaborate with internal teams to execute strategies for account expansion and churn prevention.

Dutchie is a comprehensive technology platform powering dispensary operations and providing safe access to cannabis. It powers thousands of dispensaries across 40+ markets in the US and Canada, backed by over $600M in funding and named a top innovative company.