Monitor merchant processing activity daily and investigate suspicious activity.
Evaluate patterns in merchant processing activity using internal and external information.
Review system-generated reports to identify potential processing issues and mitigate company losses.
Xplor provides cloud-based technology solutions to small and medium-sized businesses, enabling them to manage their operations and growth. They focus on helping businesses get paid quickly and securely, with a platform built in-house that delivers secure, transparent, fast, and accurate payments.
Act as an incident commander during live fraud attacks, coordinating containment and response across teams to minimize fraud exposure.
Build, implement, and tune fraud detection rules, backtesting logic and monitoring performance to optimize accuracy and minimize false declines.
Conduct quality assurance on BPO partner casework, provide coaching, and build AI-powered agents to scale fraud detection and investigation efficiency.
MoonPay is a unified payments platform that makes buying, selling, and using digital currencies as easy as sending an email, powering the entire flow between fiat and crypto. It is a fast-growing, enterprise-grade company trusted by over 30 million customers and over 500 partners, operating with accountability and rigor in a regulated, high-growth environment.
Lead complex fraud investigations from intake through resolution.
Build and maintain surveillance workflows to detect emerging fraud patterns.
Manage ongoing risk advisory relationships with retail partners.
Blackhawk Network (BHN) offers a global platform for branded payment solutions, helping businesses grow revenue, increase loyalty, and engage consumers. They have over 400,000 consumer touchpoints and are committed to diversity and inclusion.
Own the full fraud policy lifecycle, spanning identity verification to key monetary actions.
Proactively identify emerging fraud vectors and redesign controls before losses materialize.
Build and maintain fraud dashboards enabling real-time monitoring and self-serve analytics.
EarnIn provides real-time financial flexibility through earned wage access, allowing its community to access earnings and manage finances without mandatory fees or credit checks. They are backed by experienced leadership and world-class funding partners, and are committed to bringing world-class talent onboard.
Monitor and analyze information from automated detection systems, tools, and reports
Conduct manual investigations and take necessary actions
Document actions and information found throughout the investigation to develop and maintain case files
Kraken is a mission-focused company rooted in crypto values. They aim to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. As a fully remote company, they have Krakenites in 70+ countries who speak over 50 languages.
Review new payroll direct deposit applications to identify potential fraud and ensure compliance with regulatory requirements.
Investigate risk triggers to determine appropriate next steps and mitigate potential threats.
Monitor and review suspicious accounts to detect unusual or fraudulent activity.
Patriot Software is a remote-first, product-led tech company with a mission to make accounting and payroll fast, simple, and affordable for millions of American businesses. With over 175 team members across the U.S. and a collaborative office hub in Canton, Ohio, they're building software that empowers the backbone of the American economy.
Perform quality reviews and audits of manual fraud decisions and chargeback/dispute handling.
Identify trends in errors and inconsistencies to produce QA reports and drive process improvements.
Partner with various teams to define QA standards, playbooks, and scoring frameworks.
MoonPay is a unified payments platform that simplifies buying, selling, and swapping digital currencies. With over 30 million customers and 500 partners, the company operates globally with a focus on compliance and building a secure, enterprise-grade platform.
Lead the fraud team's performance, development, and coaching, operating as a player-coach on critical investigations.
Own and execute strategic initiatives to mature the risk program, including detection tooling and decisioning infrastructure.
Partner cross-functionally with Product, Engineering, and CX to translate fraud insights into durable controls.
Baselane is a banking and financial management platform for individual landlords and real estate investors. The company is a seasoned, venture-backed team with deep experience in financial services and technology.
Reduce fraud losses while focusing on customer experience and protection.
Analyze account processes and transactions to identify undetected frauds and correlated activities.
Receive inbound calls and make outbound calls related to potentially fraudulent activities.
CBE Companies specializes in debt recovery for both private and government sectors, boasting industry-leading recovery rates and customer satisfaction scores. Founded in 1933, they are a large organization committed to creating an inclusive and welcoming environment for all employees.
Provide independent 2LOD oversight of fraud risk management frameworks.
Oversee fraud detection and prevention strategies across various areas.
Monitor fraud trends, loss rates, and emerging threats across the portfolio.
Best Egg is a tech-enabled financial platform helping people build financial confidence through lending solutions and financial health tools. They foster an inclusive, flexible, and fun workplace with open communication and a focus on delivering with excellence.