Provide exceptional technical and product support to clients through various channels, including ticketing systems, Help Center, CRM, phone, and email.
Maintain subject matter expertise on company products and collaborate with internal teams to resolve issues and improve user experience.

Qualifications:

Minimum of 3 years of experience in customer support or technical support.
Strong communication and problem-solving skills, with ability to manage multiple tickets simultaneously.

Why Join Us:

Enjoy comprehensive health coverage, retirement savings with company match, and uncapped paid time off.
Benefit from 12 weeks of paid parental leave and a remote work stipend.

EEOC & ADA:

We provide equal employment opportunities and reasonable accommodations for disabilities.
Final candidates must pass a background check.

Cordance

Cordance accelerates the growth of B2B SaaS companies through acquisition and tactical and financial guidance. We are experienced operators who partner with founders to scale their businesses and realize their full potential.

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