Client Success Manager
Benefits
Unlimited PTO
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Role Overview:
- Act as the primary client partner for a portfolio of Commercial clients.
- Own the entire post-sale relationship, from onboarding to renewal.
- Drive client success by aligning Cordial’s platform with their business goals.
Key Responsibilities:
- Develop and execute success plans for each client.
- Manage client cadence including planning, status, and review meetings.
- Drive renewals and expansions through strategic commercial relationships.
Qualifications:
- Bachelor’s degree and 4+ years of client management experience at a SaaS company.
- Strong technical aptitude and commercial instincts.
- Excellent communication and project management skills.
Why Cordial:
- Be part of a values-driven team focused on humanity and empathy in marketing.
- Enjoy a robust benefits package including medical, dental, vision, 401k, and flexible time off.
- Work remotely within the US with opportunities for client travel.
Cordial
Cordial is a marketing platform that helps brands like PacSun and Forbes send personalized messages to drive revenue growth. They foster a culture of transparency, collaboration, and continuous improvement within a passionate, growing team.