Act as a trusted advisor and primary contact for assigned client relationships, driving adoption and value realization.
Own the client lifecycle from onboarding to renewal, collaborating cross-functionally to ensure satisfaction and growth.
Monitor client health, identify risks, and coordinate resources to mitigate issues and foster long-term success.
Origami Risk delivers single-platform SaaS solutions that help organizations navigate risk, insurance, compliance, and safety management. Founded by industry veterans, the company is an equal opportunity employer focused on client success and inclusivity.
Own the full client relationship for a dedicated book of business, driving renewals, expansion, and retention.
Monitor account health, conduct business reviews, and identify upsell and cross-sell opportunities.
Collaborate cross-functionally to resolve issues and build long-term client champions.
This established, growing B2B technology services company helps small and mid-sized businesses run critical parts of their operations. As a Pine portfolio company, it offers a high-impact, growth-focused culture where employees can make an immediate impact and grow into leadership roles.
Manage a portfolio of mission-driven clients, guiding them from onboarding to long-term success on the UpMetrics platform.
Build genuine relationships with client teams and serve as a trusted advisor on impact measurement and data best practices.
Drive revenue through renewals, expansions, and referrals while leading success planning and quarterly business reviews.
We provide an impact reporting platform combined with expert services to help mission-driven organizations collect, analyze, and learn from their data. We are a remote-first team with a culture of collaboration, integrity, and continuous improvement.
Manage a portfolio of client accounts to drive net revenue retention and expansion.
Proactively identify and close upsell and cross-sell opportunities within existing accounts.
Lead onboarding, implementation, and business reviews to ensure measurable ROI.
Appointedd is a B2B SaaS company that provides an appointment scheduling and customer management platform. It is a growing company with a customer success-focused culture, emphasizing proactive revenue growth and client partnerships.
Build relationships with key Sales and Marketing stakeholders to understand priorities and develop gifting strategies that drive client goals.
Consistently meet or exceed quarterly spending and usage targets across a portfolio of new clients.
Learn the Reachdesk platform, support onboarding, and quickly progress into a Client Success Manager role based on performance.
Reachdesk is a global SaaS gifting and swag platform that helps B2B companies build meaningful connections with prospects, customers, and employees while driving measurable ROI. They are a growing, world-class team with offices in New York, London, and Lisbon, trusted by many leading technology and SaaS brands.
Partner with senior team members to leverage account management systems and dashboards to identify opportunities for revenue growth.
Consult with clients on planning, executing, and analyzing tailored engagement strategies to drive member activation and retention.
Lead client engagement initiatives, collaborating with Marketing and cross-functional teams to design events and support new account implementations.
Crossover Health is a national, team-based medical group delivering an innovative Primary Health model that integrates primary care, physical medicine, mental health, and more. The company focuses on wellbeing and prevention, and it is building a community of members that embraces healthcare as a proactive part of their lifestyle, fostering a collaborative and interdisciplinary culture.
Lead all post-sales activities for mid-market customers through onboarding, implementation, product expertise, renewal, and upsell opportunities.
Partner with Account Managers to drive renewal and expansion within your book of business.
Act as the voice of the customer within Vanta, influencing strategy and product priorities to drive adoption and retention.
Vanta provides a Trust Management Platform that helps businesses automate security monitoring and compliance for standards like SOC 2, HIPAA, and ISO 27001. Founded in 2018, Vanta has a kind and talented team and has experienced exponential growth.
Manage and develop existing client accounts to ensure satisfaction and generate referrals and new business opportunities.
Oversee the entire RFP process from identification to submission and follow-up, while managing case study portfolios.
Achieve individual KPIs and targets quarterly and annually, while advising clients and negotiating contracts.
The Medicus Firm (TMF), part of M3USA, is a national healthcare recruitment firm focused on providing efficient and effective recruiting services to hospitals and healthcare employers nationwide. One of the largest physician recruitment companies in the US, TMF has won the Best of Staffing Client Satisfaction award nine times and fosters a collaborative, award-winning culture.
Our partner is a company specializing in cold email outreach and client success services. They operate in a fast-growing startup environment with a small team, emphasizing autonomy and ownership.
Own the full client relationship for an assigned portfolio, managing onboarding, renewals, and expansion.
Monitor account health, identify churn risks, and coordinate with internal teams to implement solutions.
Lead regular business reviews and strategic conversations to understand client goals and pursue upsell opportunities.
They are a B2B technology services business supporting small and mid-sized companies with critical operational needs. As an established and growing company, they offer a fully remote environment with a focus on client success.
Serve as the trusted advisor and liaison between clients and internal teams to manage requests and resolve issues.
Provide timely, results-based customer service through phone and Zendesk ticketing, triaging and escalating as needed.
Track key performance indicators like satisfaction, retention, and revenue growth to drive client success.
Enumerate is a software company that provides community association management solutions. They cultivate a collaborative, client-focused culture dedicated to delivering exceptional service.
Manage the client lifecycle across enterprise accounts to ensure retention and reduce churn.
Partner with clients and internal teams to drive value realization and quantify ROI.
Act as a business success expert, guiding clients on marketing best practices and program optimization.
Bazaarvoice creates smart shopping experiences by connecting brands and retailers with consumers through user-generated content. Founded in 2005, the company is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia, and is recognized as a Great Place to Work in multiple countries.
Own the relationship with key stakeholders including executive sponsors for value amplification.
Own retention and renewal outcomes by proactively managing health and risk.
Drive growth by identifying expansion signals and building business-value cases.
Conexiom provides an Intelligent Order Automation platform powered by CoreAI to eliminate manual work for manufacturers and distributors. With over 20 years of innovation and a Microsoft Azure foundation, they build inclusive culture and trusted products.
Serve as a primary point of contact for assigned clients and manage day-to-day communication.
Build and maintain positive, professional relationships with clients.
Understand client needs and help identify appropriate CareerSwift solutions.
CareerSwift is a technology company focused on making the job search process simpler, faster, and more effective. They are a growing team with a collaborative and supportive culture.
United StatesCanada
3w PTO
8w maternity
8w paternity
Create and own quarterly success strategies to identify churn risks and maximize revenue.
Build strong relationships with customers, using empathy to become an expert at driving value with Karbon.
Manage renewals, monitor customer health, and advocate for customers internally to drive retention and expansion.
Karbon is the global leader in AI-powered practice management software for accounting firms. The company is well-funded, ranks #1 on G2, and has a people-first culture recognized by Great Place To Work certification and Fortune's Best Small Workplaces list.
Own customer relationships and create playbooks to drive success across a rapidly growing customer base.
Develop deep product and market understanding to articulate value to technical and executive audiences.
Manage renewals, identify expansion opportunities, and build customer advocates.
Recast Software empowers organizations to better manage and support users and devices by simplifying IT teams' work and enabling secure, compliant environments. It is a rapidly growing software company with its solution used by thousands of enterprise organizations in over 125 countries, impacting millions of devices and people.
Manage a portfolio of conferencing customers across the U.S. and Europe as the primary relationship owner.
Drive client renewals and identify expansion opportunities through consultative selling and cross-functional collaboration.
Work closely with Product, Design, Engineering, and Sales to influence the roadmap and support enterprise opportunities.
Our partner is a technology company that helps professional and scientific communities connect, share knowledge, and accelerate innovation. They operate with a highly collaborative, globally distributed team.
Develop and maintain strategic relationships with SMB and Corporate segment clients across US and Canada markets.
Act as a trusted advisor to key stakeholders, including C-level executives, to ensure customers achieve desired outcomes.
Drive portfolio growth through zero churn and active cross-sell and up-sell opportunities.
Creatio is a global vendor of an agentic CRM and workflow platform with no-code and AI at its core, helping organizations automate customer and operational workflows. The company supports thousands of clients in over 100 countries and was named to Inc.'s Best Workplaces list in 2025 for its commitment to employee wellbeing and strong workplace culture.
Own the success, retention, and growth of a portfolio of health plan clients.
Lead recurring client meetings, executive business reviews, and performance discussions.
Identify client risks, performance gaps, and emerging needs, and drive plans to address them.
Papa provides vital social support by pairing older adults and families with companions to reduce loneliness and improve health. Backed by top investors, Papa is a people-first company with a culture focused on community and belonging.
Serve as a trusted advisor to key accounts and support new client onboarding.
Generate accurate quotes, oversee contract negotiations, and coordinate delivery schedules.
Collaborate cross-functionally to ensure on-time order delivery and escalate risks as needed.
Myriad360 is a technology solutions provider that challenges employees to achieve great things. They are consistently recognized as a best place to work, with an inclusive culture and engaged leadership.