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Leadership:
- Build, mentor, and manage a remote service team.
- Define KPIs for efficiency, satisfaction, and quality.
Operations:
- Liaise with customers and clinical staff to triage O&P devices.
- Manage return authorizations and communication channels.
Innovation & Culture:
- Evaluate tools and lead system implementations like MRP.
- Bring healthcare experience and keep patients at the center.
Hanger, Inc.
Hanger is the world's premier provider of orthotic and prosthetic (O&P) services and products. With 160 years of clinical excellence, Hanger employees touch thousands of lives daily and foster a culture of empowerment.