Source Job

Europe

  • Provide first-line support for non-technical issues raised by Reddit users.
  • Handle and resolve ticketed support requests from moderators promptly and effectively.
  • Collaborate with cross-functional teams to identify and implement improvements in Reddit’s support processes.

Zendesk Salesforce Analytical Skills Communication Skills

9 jobs similar to Community Support Specialist

Jobs ranked by similarity.

  • Execute community programs across Discord, X, Instagram, Reddit and in-product experiences.
  • Engage directly with users by actively managing and participating in conversations.
  • Support creator & ambassador programs by helping identify, onboard and manage influencers.

Courtyard.io is a consumer shopping platform built to make buying, selling and discovering high-value assets accessible. They use technology with product experience to create moments that feel closer to entertainment than traditional commerce.

Canada

  • Reddit users submit, vote, and comment on topics they care about.
  • Reddit has 100,000+ active communities.
  • Reddit has approximately 126 million daily active unique visitors.

Reddit is a community-based platform built on shared interests and authentic conversations. It serves as one of the internet’s largest sources of information with a large number of active communities and daily unique visitors.

US

  • Identify, track, and audit relevant subreddits, communities, and highly active discussion threads related to our industry, brand, and core product offerings.
  • Analyze the current state of Reddit community conversations, synthesizing organic user sentiment, emerging trends, pain points, and advocacy patterns.
  • Translate research findings into actionable recommendations and frameworks for corporate communications, brand marketing, and customer advocacy teams regarding safe, authentic, and high-value platform participation.

Turnitin partners with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking. The company has a remote-first culture that empowers you to work with purpose and is a global organization with team members in over 35 countries.

$45,000–$60,000/yr
Global

  • Manage and prioritize customer inquiries across support channels, delivering timely resolutions.
  • Provide hands-on support to community administrators and creators, helping them navigate platform features.
  • Develop expertise in the platform’s ecosystem to troubleshoot technical and product-related issues.

Jobgether is a platform using AI-powered matching to ensure applications are reviewed fairly. The company connects job seekers with roles, focusing on objectivity and speed in the hiring process.

US Unlimited PTO

  • Manage and respond to comments, DMs, and social interactions with speed, clarity, and a human voice that reflects our brand.

OnePay is a consumer fintech company trusted by millions of Americans to make money better. They're an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place.

$217,000–$303,900/yr
US

  • Foster and Guide the Technical Strategy for Growth.
  • Partner With the EM to Cultivate a Growth Engineering Mindset.
  • Scale Impact Through Collaborative Engineering

Reddit is a community of communities built on shared interests, passion, and trust, and is home to open and authentic conversations. With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the internet’s largest sources of information.

$154,700–$216,000/yr
US

  • Lead end-to-end planning and execution of Reddit-owned and industry events.
  • Build strong, trusted relationships with senior leadership and cross-functional partners.
  • Stay current on Reddit narratives and industry landscape to ensure event experiences reflect Reddit’s business priorities.

Reddit is a community of communities built on shared interests and open conversations. It has 100,000+ active communities and approximately 126 million daily active unique visitors, making it one of the internet’s largest sources of information.

$80,000–$85,000/yr

  • Respond to customer tickets across email, chat, and in-app messaging quickly and with empathy.
  • Troubleshoot platform issues by investigating logs, reproducing bugs, and walking users through fixes.
  • Build and maintain help center articles, FAQs, and internal documentation.

Breezy is a fast-growing tech company with hundreds of users relying on their platform every day. They seem to have a collaborative and supportive culture, and value problem-solving skills and a human-focused approach.

Global

  • Deliver fast, accurate, and empathetic support across chat, voice, and email.
  • Resolve shift, payment, onboarding, and platform-related issues in real time.
  • Investigate cases using tools like Zendesk and Salesforce while maintaining clear and accurate documentation.

Clipboard's mission is to uplift as many communities as possible through its app-based marketplace that connects healthcare professionals with workplaces. Founded in 2016, it's a remote-first team of over 1,000 people and a top Y-Combinator company, profitable since 2022.