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About the Role:
- You will own the onboarding and ongoing success of employers with fewer than 3,000 employees.
- You will serve as the primary point of contact for a portfolio of employers.
- You will partner closely with cross-functional teams to deliver customized communications.
Required Qualifications:
- 3+ years of experience in customer success, account management, or a similar customer-facing role.
- Experience working in a B2B organization, preferably in employee benefits, healthcare, or SaaS.
- Experience managing a portfolio of customer relationships and driving successful outcomes.
Benefits:
- 100% remote work environment with flexible hours.
- Comprehensive health benefits including medical, dental, vision, and 401(k).
- Generous time-off policies with two company-wide shutdown weeks each year.
Rula
Rula is a mental health company dedicated to providing quality, evidence-based care and reducing stigma around mental health. They are a remote-first organization with a culture of inclusion and diversity, and they currently hire in most U.S. states.