Similar Jobs
See allNew Customer Loyalty Representative
Aura
US
Sales
Customer Service
Communication
Customer Loyalty Representative
Jobgether
US
Customer Retention
Sales
Communication
Retention Specialist
Cogeco Connexion Inc
Canada
Customer Service
Negotiation
Sales
Customer Retention Specialist
Confidential Company
Brazil
Communication
Empathy
CRM
Customer Retention Specialist
LumiMeds
LATAM
Customer Service
Communication
CRM
About the Role:
- Work directly with clients to reduce cancellations and improve satisfaction.
- Retain customers throughout their journey.
What You'll Do:
- Provide support via phone, email, and chat.
- Resolve cancellation requests with tailored solutions.
- Manage scheduling and case tracking.
Minimum Requirements:
- Experience in retention, customer service, or call center roles.
- Strong negotiation and problem-solving skills.
- Comfortable handling high call volume.
Benefits:
- Health, Dental, Vision, Disability, and Life Insurance.
- Paid Time Off and 401(k) Match.
- Employee Assistance Program.
SAPS LLC
SAPS LLC works to help dogs and their owners by providing retention services. They offer a collaborative and supportive remote team environment.