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Role Overview:
- Lead renewal operations and commercial processes to strengthen customer relationships.
- Manage renewal strategies and contract execution throughout the renewal cycle.
Key Responsibilities:
- Maintain Salesforce data quality and improve forecasting accuracy.
- Provide actionable business insights and align renewal activities with broader objectives.
What We Offer:
- Fully remote work arrangement in Ontario, Canada.
- Opportunity to lead and develop a renewals function.
Ideal Candidate:
- Strong analytical, communication, and stakeholder engagement skills.
- Previous telecommunications industry experience is considered an asset.
Partner Company
The company specializes in services for the telecommunications industry, focusing on customer retention and renewals. It fosters a dynamic, collaborative environment that encourages autonomy, ownership, and continuous improvement.