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Responsibilities:
- Perform implementation, administration, configuration with ServiceNow.
- Responsible for the design of the DOT Service Management System and supporting the SMS operations.
- Participate in platform, process, and integration testing.
Required Qualifications:
- 12+ years of relevant IT experience, including at least 6 in administration services for a major Service Management System.
- Bachelor’s degree in Management Information Systems, Computer Science, or related field.
- Experience with SOAP/REST-based API integrations.
TekSynap
TekSynap is a fast-growing high-tech company that understands the pace of technology and the need for a comprehensive information management environment. They aim to nimbly utilize information technology to meet the business needs of their Federal Government customers.