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Key Responsibilities:
- Lead regional and global technology deployment, adoption, and operational improvement initiatives across Order-to-Cash and Customer Service processes.
- Structure and manage projects end to end, from diagnosis and scope definition through execution, adoption, performance tracking, and delivery of measurable results.
- Coordinate cross-functional stakeholders across Customer Service, Finance, Accounts Receivable, Commercial, Supply Chain, and IT.
Requirements:
- Bachelor’s degree in Business, Finance, Engineering, or related discipline; 5–8+ years in Order-to-Cash, Customer Service Operations, or Process Improvement.
- Proven experience leading cross-functional technology deployment and transformation initiatives in a global environment.
- Fluent English mandatory; Spanish is an advantage.
Why Apply:
- Fully remote work model in Brazil with high autonomy and visibility across international teams.
- Opportunity to work on global technology deployment, automation, AI, and digital tools.
- Competitive compensation, comprehensive benefits, and career development opportunities.
Partner Company
This organization partners with global companies to drive technology deployment and process improvement in customer service and order-to-cash operations. It offers a supportive, inclusive, and diverse working environment with opportunities for professional growth.