VP of People
Remote regions
USBenefits
Unlimited PTO
12w maternity
12w paternity
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Your Impact:
- Shape the people function at a pivotal moment as Help Scout becomes AI-driven.
- Lead a team owning the full employee lifecycle, from recruiting to retention.
About the Role:
- Own culture, organizational design, compensation, and performance management.
- Build talent strategy and bring an AI lens to how teams work.
About You:
- Experienced people leader in scaling B2B SaaS, with hands-on HRBP background.
- Creative, data-driven, and committed to high standards in remote settings.
Help Scout
Help Scout builds customer support software that treats customers like people, not tickets. With 120+ fully remote teammates worldwide, the company values craft, ownership, and continuous progress.