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Key Responsibilities:
- Build and maintain strong client relationships, serving as the primary contact for inquiries and escalations.
- Conduct regular check-ins and quarterly business reviews to ensure value maximization.
- Monitor customer health and proactively identify growth opportunities.
Qualifications:
- Bachelor's degree in Business, Computer Science, or related field.
- 7+ years in customer success or account management within software.
- Strong understanding of SaaS business models and manufacturing industry knowledge is a plus.
Benefits:
- Competitive salary with performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- Generous PTO, retirement plan, and remote-friendly environment with monthly stipends.
Dozuki
Dozuki is a leading software company specializing in connected worker software for faster, better and safer manufacturing. As a company, they offer a collaborative and supportive work environment with opportunities for professional development.