Drive ARR growth and retention by owning customer advocacy, executive relationships, and account management.
Partner cross-functionally with Sales, Product, and Support to serve as a customer advocate and improve processes.
Analyze data to provide insights, drive KPIs, and ensure compliance with company standards.
Velotic is a newly-formed independent software company focused on industrial operations, combining ThingWorx, Kepware, and Proficy portfolios. With $350M annual revenue and a global footprint, it is one of the world's largest independent software companies in industrial manufacturing, driving AI-powered automation and data connectivity.
Drive customer retention and growth through adoption, support, and value demonstration.
Own and develop Digital and Smart Business Engagement model customers, nurturing them throughout the customer journey.
Meet regular renewal and customer satisfaction targets while tracking interactions in Salesforce.
QAD is a global leader in next-generation SaaS manufacturing and supply chain solutions, helping manufacturers build adaptive enterprises. The company fosters a collaborative culture of smart, hard-working people with an atmosphere of growth and opportunity.
Own customer relationships and create playbooks to drive success across a rapidly growing customer base.
Develop deep product and market understanding to articulate value to technical and executive audiences.
Manage renewals, identify expansion opportunities, and build customer advocates.
Recast Software empowers organizations to better manage and support users and devices by simplifying IT teams' work and enabling secure, compliant environments. It is a rapidly growing software company with its solution used by thousands of enterprise organizations in over 125 countries, impacting millions of devices and people.
Manage and lead a team of Engineering Sales Representatives to achieve sales goals and profits.
Create and manage sales forecasts and AOPs for the region.
Build and maintain relationships with key customers and stakeholders.
Ellsworth Corporation is a global distributor and manufacturer of adhesives and specialty chemicals for industries like cell phones, medical devices, aerospace, and electric vehicles. It is a family-run company with over 50 years of continuous growth, fostering a culture of integrity, collaboration, and customer focus.
Drive growth in assigned strategic accounts by aligning business offerings with client goals and creating opportunities.
Build and sustain long-term relationships with key stakeholders, acting as a strategic partner to accelerate profitable growth.
Leverage data and analytical skills to identify customer needs, propose solutions, and close enterprise sales to exceed quota.
AMMEX is a global leader in products that enhance health, hygiene, and safety across industries, supplying disposable gloves to thousands of organizations. With over 275 team members worldwide, the culture centers on core values like Aim High & Deliver, Adapt, and Be a Partner, fostering growth and fun.
Provide responsive customer service and sales support to OEM customers, sales representatives, and management, including technical assistance and timely issue resolution.
Communicate customer requirements to internal teams and manage complex order details, quotations, and requests through various channels.
Generate reports on products, sales revenue, and customer complaints, and prepare shipping documentation for domestic and international shipments.
Our partner is a medical device company that provides innovative technologies to support healthcare professionals and patients worldwide. They offer a collaborative, mission-driven environment with opportunities to contribute to meaningful work.
Develop and nurture relationships with clients to ensure successful campaigns.
Be a trusted advisor on our DemandFactor offerings.
Collaborate with internal experts and sales to deliver excellent results.
We are a demand generation company that helps clients achieve successful campaigns through our DemandFactor offerings. Our team is collaborative and tech-savvy, focused on building strong customer relationships.
Manage your portfolio of US accounts end to end: onboarding, adoption, value delivery, retention, and expansion.
Set clients up for success by agreeing on success metrics and delivering quantified proof of value.
Provide technical and value support alongside Sales on new deals and expansions, including solution design and proof of concepts.
Userlane is a software adoption platform that shows enterprises whether their software and AI investments are actually working. Based in Munich, the company is growing internationally and works with healthcare organizations across the US and Europe.
Serve as the trusted advisor and liaison between clients and internal teams to manage requests and resolve issues.
Provide timely, results-based customer service through phone and Zendesk ticketing, triaging and escalating as needed.
Track key performance indicators like satisfaction, retention, and revenue growth to drive client success.
Enumerate is a software company that provides community association management solutions. They cultivate a collaborative, client-focused culture dedicated to delivering exceptional service.
Build and maintain strong customer relationships, acting as a strategic partner and primary liaison between customers and internal departments.
Manage customer contracts, execute proposals, and maintain Salesforce reports to drive upsell and cross-sell opportunities.
Lead web demonstrations, deliver customer reports, and handle a weekly on-call rotation for emergency issues.
SkySpecs provides inspection services and software for wind and solar asset owners and operators. They are a growth-stage company with a focus on renewable energy, fostering a fast-paced environment with a dedicated team.
Drive revenue growth across an established portfolio of clients within the intellectual property technology sector.
Develop account strategies with sales and client success stakeholders to expand adoption of software and professional services.
Manage multiple stakeholders and opportunities, presenting product demonstrations and preparing proposals.
This company provides intellectual property technology software and services. It offers a collaborative, casual work environment with a focus on client success and growth.
Lead executive-level customer engagement across strategic accounts, establishing trusted advisor relationships to drive long-term value.
Own the post-sale customer lifecycle including account transitions, governance programs, success planning, risk management, and expansion.
Drive customer adoption and business transformation through change management, ensuring alignment between customer objectives and solution realization.
Velotic is a newly-formed independent software company with a pure-play focus on industrial operations, uniting ThingWorx, Kepware, and Proficy portfolios to transform manufacturing. With $350M annual revenue and a global footprint, the company is one of the largest independent software firms in industrial operations, defined by a culture of ambition, authenticity, speed, and teamwork.
Act as an advocate for customers, overseeing a portfolio to help achieve business outcomes and drive product adoption.
Build trusted advisor relationships with executive sponsors and translate business needs into solutions.
Evolve customer onboarding strategy and communicate product changes to stakeholders.
ServiceNow provides an AI platform for business reinvention, helping 85% of the Fortune 500 work smarter and faster. It fosters an AI-native culture with a global team and a focus on technology and talent collaboration.
Lead and mentor a team of Customer Care Advisors, providing expert guidance on complex inquiries.
Resolve escalated customer and agent issues while driving performance through coaching and process improvements.
Analyze team performance, conduct quality reviews, and lead department projects to enhance efficiency.
Bestow is a vertical technology platform modernizing life insurance distribution for carriers through AI and automation. Backed by investors like Goldman Sachs and NEA, the company serves major insurers with a team that emphasizes precision, purpose, and heart.
Drive sales within the district to achieve targets and grow market share.
Provide salesmanship and product training to account managers for performance improvement.
Implement strategic sales and marketing initiatives to strengthen Snap-on's market presence.
Snap-on is a global premiere tool and equipment manufacturer serving industrial markets. It offers a competitive benefits package and is an equal opportunity employer.
Lead a team of customer success professionals to ensure high-quality service delivery and client satisfaction.
Build and maintain strong relationships with customers, stakeholders, and internal teams to promote trust and long-term partnerships.
Develop and implement customer success strategies that improve satisfaction, retention, and service outcomes.
The company provides services focused on customer success and operational excellence. It is a remote-first organization that values collaboration and professional development.
Lead and mentor a team of Business Development Managers and Market Development Analysts to generate new business opportunities across North America.
Design and execute strategic growth initiatives targeting national accounts, OEMs, and high-potential market segments.
Build scalable account targeting methodologies using CRM data, competitive intelligence, and AI-driven insights.
The company operates in industrial manufacturing, fluid power, and fluid conveyance sectors. It values employee well-being and offers a collaborative, growth-oriented culture with remote work flexibility.
Manage Samsara's largest enterprise accounts to drive adoption and maximize long-term value from the platform.
Lead strategic customer engagements, define success plans, and orchestrate executive business reviews.
Influence internal roadmaps across Product, Finance, and Support to drive customer initiatives.
Samsara is a public company that provides a Connected Operations Cloud platform to help organizations leverage IoT data for safety, efficiency, and sustainability. The company has a global team and emphasizes a culture of customer success, long-term thinking, and inclusivity.
Deliver remarkable customer service to industrial customers and retailers via phone and email.
Collaborate with the Industrial Team to coordinate account setup, changes, and transitions.
Develop expertise in products, pricing, and procedures to recommend solutions and resolve inquiries.
Red Wing Shoe Company is a global footwear company with 2300 employees, maintaining a close-knit family atmosphere. They focus on innovation, quality products, and employee engagement, guided by core values like living their values and centering on customers.