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What You'll Do:
- Provide exceptional support to customers via phone, email, and live chat.
- Learn and embody the “True Link Voice” without scripts.
- Share customer feedback and experiences with the team.
Who You Are:
- Strong communicator, a patient, kind, and empathetic listener and a skilled writer.
- Resilient, energized by speaking with customers over the phone.
- Ambitious and oriented to learning, excited to learn and navigate new tech platforms.
Why You'll Love Us:
- We treat one another with respect and dignity, valuing diversity, equity, and inclusion.
- We offer competitive wages, health, dental & vision coverage, paid parental leave and an awesome vacation package.
- We enjoy connecting virtually for laughs with teammates.
True Link
True Link is a mission-driven fintech company providing financial solutions for those underserved by traditional institutions. They serve people with complex needs and caregivers, aiming to positively impact customers' lives.